TECH SUPPORT 24 HOURS A DAY FOR YOUR PC, MAC AND MOBILE

Choose from one-off services or a monthly membership for just £6.99

Let's get it started
  • PC crashing or running slow?
  • Want help installing software?
  • Need a smartphone set up?
  • Plagued by computer viruses?

Geek Squad Agents can help with all sorts of technology problems.


Computing

See all computing services

Mobile

See all mobile services

Tech Support

Find out more

What is Remote Support?

As long as your computer is connected to the internet, we can carry out repairs remotely. We will be on the phone to you at the same time to explain what we're doing. It is fast, simple and secure.

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Problems solved

  • Stop crashes, freezing and wireless issues
  • Diagnose viruses or spyware and delete them
  • Work out what's wrong when you don't know
  • Solve email problems if not sending or receiving

What is Over The Phone?

You'll always find us at the other end of the line. We'll ask a series of simple questions to work out what's wrong and then guide you through a fix. You'll understand every word our Agent says.

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Problems solved

  • Bring your broadband connection back to life
  • Solve any issues with email on your PC or mobile
  • Fix wireless networks and other software issues
  • Set up mobile handsets, smartphones or iPhones

What is Instore?

Chat to a Geek Squad Agent over the counter at The Carphone Warehouse or Best Buy. We can set up new mobile phones, transfer data from an old one, help with laptop problems or just offer great advice.

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Problems solved

  • Install software no matter where it was bought
  • Transfer contacts from old handsets to new ones
  • Set up mobile email or smartphones ready to work
  • Solve issues with mobile broadband USB dongles

What is At Home?

When Geek Squad visits your home we speak in plain English, without technical jargon, so you understand exactly what we're doing and why. You will only ever pay one clear price too, from £99.

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Problems solved

  • Set up your computer to work how you want it to
  • Create wireless networks to share files or music
  • Detect computer viruses/spyware and remove
  • Speed up a PC and stop it from freezing/crashing

  • ENTER REMOTE FIX CODE HERE

    This is where you should input the 6-digit PIN code we have provided you with that lets us log on to your computer.

  • Thanks to Geek Squad, my Wi-Fi connection is constant so I can hop online when I want.

    Sara Cox, DJ and TV presenter
  • Tech support for just £6.99 a month. Sign up now!

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