0800 049 6190
Meet the Geek Squad
When you’re faced with the doom of technology trouble, give Geek Squad a call.
We’re your 24/7 tech support team, ready to set up and fix your mobile, tablet or computer, and help you master it. We can help you in selected Carphone Warehouse stores and over the phone.
What makes an Agent?
That crisp white shirt, those shiny shoes, the clip-on tie. You're looking at a Geek Squad Agent alright. But what's the awesome sauce that makes up our DNA?
Mouth & jargon-filter
Jargon goes in, sensible sentences come out. No need to over complicate the already complex.Extra-empathy ears
Specially trained to listen extra hard and pinpoint problems at fifty paces.
Short sleeved white shirt
With straight-point collars. Worn even in the dead of winter. Our sleeves don't get in the way of wires. Plus, the cuffs stay super clean - because there are none.Black clip-on tie
Authentic polyester clip-on tie, complete with Geek Squad pin and a safety release to save us from strangulation by printer.
White athletic crew socks
Our socks are always on show, so we keep them completely spotless and bright white.
Black leather lace-ups
Agent-issue black dress shoes, polished to a high shine and kept super clean and shiny. Very dashing.
High-tech brain
Able to absorb, retain and explain even the most technical information. Powered by chocolate buttons and fizzy drinks.
Heart of solid gold
Strong enough to support every customer, soft enough to melt at every plate of thank you cookies.
The badge
Agent Badges aren't given, they're earned. Every one has a unique serial number. Legend has it that badge 001 is reserved for you, our customers.
Black belt with silver buckle
An essential piece of kit - without our belts, our badges wouldn't hang properly.
Black trousers
Black-as-night Agent-issue trousers. Designed to cover exploded pen stains and keep us looking sharp.
You'll find us in lots of places...
Store locatorWe have Agents waiting to help in Carphone Warehouse stores across the UK.
Where did we come from?
Geek Squad started out as a small tech support firm in Minnesota, USA. Now it’s a global business, with Agents stationed in Carphone Warehouse stores across Europe and in Best Buy stores worldwide.
Who are we?
We’re dedicated tech support specialists, working in partnership with Carphone Warehouse to support your mobiles, tablets and computers. We offer a range of service plans to suit your needs, as well as in store we are on the phone.
How can we help you?
Geek Squad offer 24 hour technology support and service plans tailored to your devices, with insurance cover and Agent help included. We can help with almost any gadget, from your smartphone to your Apple Mac.
Where can you find us?
We have Geek Squad Agents stationed in many Carphone Warehouse stores across the UK, you can use the store locator to find your nearest Agent. We’re also available 24/7 via our UK freephone number.