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Alcatel A5 LED User Manual & Setup Guide

If you need a manual or help with the setup of your Alcatel A5 LED, check out our user guide to start using your handset, connect to the internet and more!

  1. Unboxing and assembling your Alcatel A5 LED
  2. Set up your phone for the first time
  3. Connecting to Wi-Fi and mobile networks
  4. Find out how to add your email accounts
  5. How to add and import contacts to your Alcatel
  6. Using the Play Store to find new apps
  7. Securing your Alcatel A5 LED with a lock screen
  8. How to make phone calls on your Alcatel
  9. Send text & picture messages
  10. Sending emails and attachments on your Alcatel
  11. How to set alarms on the Alcatel A5 LED
  12. Read our tips to learn more about your phone

click here for Alcatel's A5 LED user manual

Unboxing and assembling your Alcatel A5 LED

Inside the box* you should find:

  • 1 x Alcatel A5 LED
  • 1 x LED back cover
  • 1 x Mains charger
  • 1 x USB lead
  • 1 x Earphones
  • 1 x Information pack

*some box contents may vary

The A5 LED takes a micro-SIM which needs to be installed underneath the back cover. If you wish to expand the storage space available by adding a microSD (memory) card, you'll need to have that to hand as well.

Insert the SIM and Memory Cards

In order to insert the SIM and memory cards into your new phone, you'll need to take the back cover off. Look at the bottom edge of the phone and you should see a small notch in the corner of the phone. Use your thumbnail here to prise the back cover away from the phone, then place the phone screen side down on a soft, non-scratching surface, with the camera lens furthest away from you.

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The SIM card slides into a housing found on the right-hand side of the camera lens. The SIM should be inserted with the gold-coloured contacts facing down (towards the front of the phone), and it should be slid in with the cut-off corner first. The SIM will stop moving when it's fully inserted.

If you wish to install a microSD (memory) card in your new Alcatel A5 LED, this slides into a smaller slot to the left of the phone - below the rear camera lens. Place the memory card metal-side down, with the narrow end towards the bottom of the phone. Slide it downwards until it clicks in to place.

Finally replace the back cover, pressing it down gently around the edge until it is secure.

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Set up your phone for the first time

Before you turn on the A5 LED, please check that the SIM card has been installed as shown in the previous chapter. Press the power button on the right-hand edge of the handset for a few seconds and you will see the screen illuminate as the handset starts to power up.

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  1. At any time during the setup you may see a SIM provider pop-up asking you to select your mobile network from a list; this is to install mobile data settings to allow your handset to connect to the internet. Tap on the correct network name and OK this, and it will disappear.
  2. The first screen of the setup wizard proper asks you to Select your language. Choose your preferred language by dragging your fingertip up and down the list of languages and tapping on the one you want, then tap the arrow in the yellow circle.
  3. The next screen prompts you to connect to a wireless network. In the list of networks shown on screen, tap on the name of the wireless network you wish to connect to. If you don't wish to connect to Wi-Fi at this time, you can skip this by tapping the skip button.
  4. When prompted, enter the password for the Wi-Fi network. This is usually shown on a sticker on your router, and may be referred to as a WEP key, WPA key or wireless passphrase. Passwords are case-sensitive, and you can check your typing by ticking the Show password box. When you're ready to proceed, tap Connect.

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  1. You'll be asked if you wish to restore from a backup of another Android phone you've used previously. Choose Copy Google... to restore settings from an older phone or choose No, thanks to set up as a new phone. Press Next to continue.
  2. On the next page you will be invited to set up your Google account (an email address ending in or As the A5 LED is an Android handset, having a Google account unlocks some great features of the phone. Without one you can't browse the Play Store or sync your contacts to your Google email address, for starters! If you haven't already got a Google account, tap or create a new account and fill in the form to set up a Google account for free. Otherwise, type your Google email address in to the box and press next.
  3. Enter your password for your Google account in the box provided, then tap next. If you're creating a new account, complete the form.
  4. You will have to accept the Terms of Service and other legal agreements in order to use your Google account on the A5 LED. Inspect them if you wish by tapping on the links, and when you're happy to agree, tap Accept.

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  1. The next page is about background services your Google account can perform. Backup lets your Google account back up your handset's apps and settings, which is extremely useful when it comes to upgrading or replacing a lost or damaged handset. The Communication option asks whether you wish to be sent information from the Play Store. Untick either of the options on this screen if you wish to opt out of them, and press the right arrow to continue.
  2. If you haven't got any payment details set up on your Google account you may be asked to enter some, in order to make purchases in the Google Play Store. To skip this step, choose no, thanks and press continue.
  3. You can now add an email account to your phone. We cover this in a later chapter, so for now we will choose Not now.
  4. You can now set up a screen lock for your handset. Make sure the box is ticked before pressing Next, or untick the box to skip this step.

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  1. Choose how to secure your screen - either with a pattern, PIN or password. We're choosing a PIN for this guide, as they are easy to remember yet difficult to guess. Once you've chosen your security type, press Next.
  2. You can protect your phone with a lock from the moment it turns on. This can cause problems if you forget your PIN, so we're choosing No, thanks in our example. This means if you do forget your PIN you can still reset your phone (as long as you know your Google account details).
  3. Choose a PIN and type it in. Your PIN must be at least 4 digits long, but can be longer! Tap the arrow in the bottom-right corner of the screen to continue.
  4. Confirm your PIN by entering it again on this second page. Press the arrow again to continue.

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  1. If you're locking your phone with a PIN you can choose what kind of notifications you'd like displayed when your device is locked. Hiding sensitive notification content means you still see when a message arrives, but doesn't show you the contents of the message. This is the option we're choosing, but if you're more privacy conscious you can choose not to show any notifications at all!
  2. Alcatel A5 LED setup 22You'll now get a confirmation that your account is set up on the A5 LED. Press Next to continue to the last part of the setup wizard.
  3. Light Show is a new feature for the Alcatel A5 LED, and controls the LED back cover of your phone with different colours and effects. Swipe your finger from right to left across the screen to read more about Light Show, or press Skip to continue.
  4. If you've got the LED back cover fitted to your Alcatel A5, you can test out Light Show on this next page.
  5. That's the setup wizard completed! You will see a message showing you how to edit your apps and widgets by touching and holding it. Tap Got it to dismiss this and you will then see the home screen of your new phone.

The icon on the front screen that you will probably use most of all is the Apps icon. This gives you access to all the apps on your new phone, as well as the settings menus. It looks like a grid of small squares, and is in the bottom right-hand corner of the screen.

At the bottom of the phone itself, below the screen, there are three symbols, which are touch "buttons". The circle is the Home button, and will always bring you back to the home screen. The triangle is the Back button, which will always take you back one screen. The square is the Menu button which will open special menus when you're in apps or the phone's settings menus themselves.

Now that you have completed the setup wizard, read through the other chapters in this guide to learn how to receive emails on your handset, download apps, and import your contacts!

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Connecting to Wi-Fi and mobile networks

Your new Alcatel A5 LED is a great piece of kit, but if you don't have an internet connection many of its finest features are redundant! Fresh apps can't be downloaded, existing apps can't be updated, even your social networks and email accounts can't retrieve new data! Make sure your phone is working to its fullest by using our short guide below.

Connecting to a Wi-Fi Network

  1. From the home screen, swipe down from the top of the screen to open the notifications area, then tap the Settings icon (it looks like a cog or gear).
  2. In the Wireless and networks section of the settings, tap Wi-Fi.
  3. If you don't see any network names displayed on screen, check the switch at the top. To turn it on, tap the switch (it will display blue when it's on).

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  1. You will see a list of nearby Wi-Fi connections you can access. Tap on the one you want to connect to (if it's your home Wi-Fi it should be close to the top of the list).
  2. Enter your wireless password when prompted. Remember, passwords are case sensitive, so ensure you enter it correctly! Wireless passwords are usually found on a sticker on the underside of your router, and may also be called a WEP key, WPA key, or wireless passphrase. If you wish to check your typing, tick the Show password box to verify you've entered the password correctly, then press Connect.
  3. If the password was entered successfully, you will now see the word Connected below your network's name, and a Wi-fi symbol on the status bar at the top of the A5 LED 4G's screen.

Connecting to Mobile Internet

An active mobile internet connection is indicated by a letter (or letters) next to the signal bars, on Alcatel OT A5 LED Data Indicatorthe top row of the display. The letters you could see are G, E, 3G, H or H+, which denote the various speeds of data connection. This will vary depending on your mobile network and where you are at the time, but the key thing to remember is that if a letter is there, your data connection is configured correctly.

  1. From the home screen, swipe down from the top, or tap the Apps icon in the bottom right corner.
  2. Tap on the Settings icon.
  3. On the Wireless & networks screen, tap More.
  4. Next, tap Mobile Networks.

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  1. On the Mobile network settings screen, make sure Mobile data is turned on and the switch next to it is lit blue. This turns your mobile internet on.
  2. If you're still having problems, tap Access Point Names. These are the settings that configure the internet connection on your A5 LED.
  3. Make sure your network is selected and has a blue dot next to it in the list.
  4. If your network name isn't listed, tap the Menu button at the top of the handset (three dots in the right corner), then tap Reset to default.
  5. You will then see a list of all the network settings that the A5 LED can pull from the SIM card. Choose the correct network from the list by tapping on the circle, then tap OK to select that network.

If these options still don't work, then you can enter new APN settings manually by choosing New APN instead of reset to default, and then completing the form. We have produced a guide to APN settings for all major UK networks to help you, but if your provider is not listed you may need to contact them directly for further assistance and troubleshooting.

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Find out how to add your email accounts

Your new A5 LED can manage multiple POP, IMAP and Exchange email accounts with a minimum of fuss. Follow our guide below to start receiving your emails on your new smartphone!

Gmail Account Setup

We covered setting up a Google account in the initial setup, but if you didn't complete it then you can add one now.

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  1. From the home screen, either tap the Apps icon or swipe down from the top of the screen, then tap on the Settings icon.
  2. Scroll down and tap on Accounts, which will show any accounts already set up on your A5 LED. Tap Add account.
  3. On the list of account types, tap Google.
  4. A Google account is an email address ending in or Enter your Gmail address and press next.

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  1. Enter your Password into the space provided then tap next.
  2. You must agree to the Terms of service and Privacy Policy in order to use the Google account on your new A5 LED. Tap a link to inspect any which you would like to look at, then tap Accept to proceed.
  3. You may be asked to set up some payment details in order to purchase premium content, including chargeable apps and other media, from the Play Store. This is optional, as many apps are free. Select your billing option and tap Continue, or choose no, thanks to leave this for later.

The newly-added Google account should now show in the Accounts list, and your emails will start to arrive in the Gmail app very shortly (it's in the Apps tray accessible from the home screen).

Email Account Setup

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  1. From the home screen tap the square Apps icon or swipe down from the top of the screen, then tap on the Settings icon.
  2. Scroll down the the accounts section, and tap Add account.
  3. If you have an Exchange email account (often used by employers, or education providers) choose Corporate. Otherwise, tap Email. If you know the specific type of account you have, wether that's IMAP or POP, you can also choose one of those options. We chose Email as this supports nearly every email account type by default.
  4. Most email accounts can be configured quite quickly, simply type in your email address and tap Next to continue.

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  1. On the next screen, enter the password for your email account and tap Next.
  2. If all goes well and the account sets up, you will be able to alter the account options to choose how often your handset checks for new mail, and other options. When you are happy with the settings, tap Next.
  3. You will then be asked to give the account a name (your email address will show by default, but you can edit this) then tap Next.
  4. You will also be asked to enter your name, which will appear on outgoing emails. Enter this, then tap Done to finish the setup.

You should now see your account listed in the Accounts section. Email from your account will now be delivered to the Gmail app, which you can find in the Google folder on your home screen.

If your account failed to set up automatically, you will be returned to the main email setup page with your email address and password in the boxes. In order to add your email account to the A5 LED you will have to do a Manual Setup. In order to do this, you will need to know the type of account you have (POP3, IMAP or Exchange) and additional, account specific information.

This additional information will include the account Username, Password, and also incoming & outgoing mail server settings, all of which will have to be entered onto the form. If your account is an Exchange account, you will need to know domain and Exchange server information.

We have written a guide to email server settings for most of the popular UK email providers to help you complete these, but if your mail provider is not listed, or your Exchange email account is provided by your company, you may need to contact them directly for detailed assistance.

If you are still having difficulty adding your email account, why don't you check out our support options and give us a call at any time 24/7 on 0800 049 3040.

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How to add and import contacts to your Alcatel A5

Samsung J5 2016 contacts stretch

If you've switched to an Alcatel A5 LED, you might be wondering how to migrate your contacts across from your previous phone. We've got just the guide for you, with our helpful instructions on importing contacts and data to an Alcatel smartphone. Click the link to find out how to keep all your data safe as you move it to your new handset.

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Using the Play Store to find new apps

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The Google Play Store is where you can download apps, games, music and more to your Android smartphone. If you want to explore the store and download items, check out our guide to the Google Play Store where we'll help you browse for new apps as well as find where to re-download apps you've enjoyed in the past.

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Securing your Alcatel A5 LED with a lock screen

Your Alcatel A5 LED has a lot of valuable information on it, and will likely be signed into accounts inside various apps to give you quick access to your data; Email, social media and file sharing apps to name but a few. The best way to keep all of this data from prying eyes is to secure your A5 LED with a PIN or password. Read on to discover how!

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  1. From any screen on your phone, touch the top of the phone screen and drag your finger downwards to access the Quick Settings.
  2. Press the cog in the top-right corner to access your phone's Settings menu.
  3. Scroll down the settings menu and tap on Security.
  4. To set up lock screen security, tap screen lock.

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  1. Choose what type of unlock method you'd like to use; Swipe is the default method which is quite insecure, Pattern allows you to draw a pattern on a grid of dots, PIN is a numerical code and Password. is a longer, more complex security code. To proceed, tap your chosen method.
  2. In our example we're entering a PIN, but a password is set in much the same manner. Enter your chosen code via the keyboard, then tap Continue (a pattern requires you to set a PIN as a backup).
  3. Confirm your unlock PIN or Password by entering it again, then tap OK.
  4. Your new method of securing your lock screen will be displayed. In order to change it, you will need to enter it when you tap on that option.

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How to make phone calls on your Alcatel A5

The first step to making a phone call is to open the Phone icon from the home screen by tapping on it. This is usually in the bottom left-hand corner of the screen.

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  1. The phone app will open to the phone dialler keypad. Tap the blue button at the bottom to bring up the number pad, or tap your finger in to the search box at the top to bring up the keyboard.
  2. Your keypad can also be used to spell out the name of a contact. Use the numbers which correspond to the letters shown to spell the name and the A5 LED will find them in your contact list, just tap their name to call them! If you know more than one person with the name you're searching, you'll need to tap the correct contact from the suggestions.
  3. Whenever you have the contact you'd like to call on screen, tap on their name and the A5 LED will automatically dial them!
  4. From the dial screen, press the picture of a clock to access your call history. From here you can see who called you, and when.

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Send text & picture messages

With so many ways of getting in touch with people, it's easy to forget that texts are a big part of any smartphone. To find out how to send text and picture messages from your A5 LED, check out the following steps.

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Find and tap the Messaging app from your home screen. This looks like a speech bubble.

  1. To compose a new message, tap on the compose button (which looks like a quotation mark ") in the bottom-left of the screen.
  2. Now you're looking at a blank text message. Pick the recipient by tapping in the To box at the top.
  3. You can enter a mobile number directly using the numeric keyboard, or you can type a contact's name. If you're entering text, matching contacts will appear below as you type. Tap on the contact you want to text to select them. You can add further recipients if you wish to send the same message to multiple people.
  4. Now you've chosen who you're messaging, it's time to type out what you want to say. Tap into the Type text message box and type your message.

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  1. If you just want to send a text message, tap the Send button to the right of the text box (this looks like an arrow). If you want to add an attachment, such as a picture, video or sound recording, tap the plus sign to the left of the text box.
  2. Options will appear to allow you to choose what you'd like to attach to your message. You could take a new picture using the camera, attach an image that's already on your phone or one of many other options, each of which can be selected by tapping on the icon. (If you're sending a picture or video, it will be sent as a Multimedia message, and you may be charged for this - check with your mobile network about costs!).
  3. Once you've attached your item, it will display in the body of the message, allowing you to add further text before you send it by tapping the Send arrow.

How to Delete a Message Thread

If you'd like to delete a thread of messages from your handset, open the Messaging app and find the conversation you'd like to delete by finding the other person's name in the message list.

Touch and hold on their name, and a tickbox will appear beside it. When you see this, look in the top right-hand corner of the screen and tap the bin icon to delete the thread.

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Sending emails and attachments on your Alcatel

To send an email, you must have already set up an email account on your Alcatel A5 LED. If you haven't added your account yet, please check our chapter on adding an email account for more information. To see your emails, tap the Apps icon followed by the Gmail icon.

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  1. When you can see your email inbox, tap the compose button. This is a white pen-and-paper icon in the bottom-right corner of the email inbox screen.
  2. Tap into the To line to select the intended recipient. Type their name using the keyboard, and any matching contacts will appear. Tap on the contact to add them to the recipient list. You can add further recipients or send carbon copies to yourself or others by tapping the down arrow.
  3. Enter a Subject for your email by tapping on that line and entering it via the keyboard.
  4. Now that you've set it up, type your message by tapping into the white portion of the window in the middle of the screen. If you just want to send a text email, then you can send it by tapping the arrow icon on the title bar.

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  1. To add an attachment, tap the paper clip on the title bar. When the menu opens, tap on Attach file and you can choose what you'd like to attach.
  2. Navigate through your files by using the on screen menu to find the item you want, and tap it to select it. When you've made your selections, tap Done.
  3. When sending images, you may be asked whether to resize them - handy if you're using mobile internet, as large images and video can use a lot of data!
  4. Add further attachments if you wish, and compose your message. To send, tap the arrow at the top of the app.

Agent tip

Connect to Wi-Fi if you're adding lots of attachments. Sending video and audio files and high-resolution pictures can use a lot of mobile data!

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How to set alarms on the Alcatel A5 LED

Setting an alarm is a popular occurrence on most phones, as you tend to always have it with you, turned on and telling the correct time. Read on to find out how to set an alarm on your Alcatel A5 LED.

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  1. Alarms are set and amended through the Clock app on your A5 LED. From the home screen, tap Apps and then Clock, or tap directly on the clock on your home screen.
  2. The first time you open the app, you'll see buttons across the bottom of the app which allow you to select Alarms, World Clock, Stopwatch and Timer functions. Tap the alarm clock icon to make sure you're in the Alarms section, then press the + at the bottom of the screen to add an alarm.
  3. Drag your finger to the hour you'd like to set your alarm. We chose 7am in our example below. Once you've picked the hour, drag your finger around the clockface again to pick the minutes. Tap OK when you're ready to save.
  4. You can choose to repeat the alarm on specific days by pressing repeat. Repeat is great to set the same alarm time on multiple days (such as every weekday) by ticking the boxes, and tapping OK.

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  1. The displayed alarm will now show up brightly in the menu. This indicates the alarm is set to go off at the date and time displayed.
  2. To turn an alarm off, tap the red switch to the right of the alarm. This will dim the alarm line, indicating it is not set. To set an alarm that is greyed out, tap the switch again.
  3. To set a new alarm tone, tap the bell icon, to the left of vibrate. Here, you can choose from a list of different ringtones to play when your alarm goes off.

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Read our tips to learn more about your phone

You should now be a little more familiar with your Alcatel A5 LED, so let's take a moment to run through a couple of tips to help you get the most out of your new phone.


If you have a question about your phone and can't find the answer here, why not post a comment at the bottom of the page and share it with us!

Alcatel A5 LED tips 1Monitor your Data Usage

The Alcatel A5 LED comes with a really useful monitor to help you keep an eye on your data usage. This should hopefully help prevent you from running up a large bill through using more data than your allowance.

To set this up go to Settings > Data Usage > and then click on the tab with your Network name.

Wth the settings page open, you can set your billing cycle with a drop-down menu to ensure the counter resets when your mobile bill is produces every month, and there is a tickbox to stop you from going over the limit you set.

There are two coloured sliders to help you, a red one to show your data limit and an orange one to provide you with a warning that you're getting close to your limit.

The only thing to bear in mind is that this shows the data usage as your phone interprets it, not as your mobile network calculates it. This means that you might benefit from setting the sliders a little below your actual allowance to avoid going over - at least until you see how they compare!

Alcatel A5 LED tips 2Using Light Show

The Alcatel A5 LED comes with an LED back cover - hence the name! You can switch your existing Alcatel A5 cover with the LED cover as soon as you get the phone, but you won't notice any shining lights until you activate Light Show on your phone.

Open your Apps list and find the Light Show icon, then tap on it to view the Light Show settings.

You'll notice a few different modes along the bottom of the screen, with options like Fireworks and Flames to choose from. Tap on a display option, then press the Play button in the middle of the screen to get a preview of the LEDs in action!

Flip the phone over so you can see the back cover, where you'll be treated a flashing visual display of colourful LEDs. These can be set to flash whenever you're listening to music, watching a video or even just bored and looking for some light entertainment.

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