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iPhone 6 and 6 Plus User Manual & Setup Guide

If you need a manual or help with the setup of your iPhone 6 or iPhone 6 Plus, check out our user guide to start using your handset, connect to the internet and more!

  1. Unboxing and assembling your iPhone 6 and 6 Plus
  2. Set up your phone for the first time
  3. Connecting to Wi-Fi and mobile networks
  4. Find out how to add your email accounts
  5. How to add and import contacts to your iPhone
  6. Using the App Store to find new apps
  7. Securing your iPhone 6 and 6 Plus with a lock screen
  8. How to make phone calls on your iPhone
  9. Send text & picture messages
  10. Sending emails and attachments on your iPhone
  11. How to set alarms on the iPhone 6 and 6 Plus
  12. Read our tips to learn more about your phone

If you're looking for the official Apple iPhone 6 user manual, please click here. Additionally, if you're moving mobile networks you may also find our guides on how to find your iPhone SIM number and 'What is a PAC code?' useful to help things go a little more smoothly when activating your iPhone 6.

Unboxing and assembling your iPhone 6 and 6 Plus

When you finally manage to get your hands on your new iPhone and open up the box*, here's what you will find:

  • 1 x iPhone 6 handset
  • 1 x Information pack with SIM removal tool attached
  • 1 x Lightning USB cable
  • 1 x Mains plug adaptor
  • 1 x EarPods with in-line remote

*some box contents may vary

Assembly

To insert the new nano-SIM, you need to first find the SIM removal tool. Remove the handset from the box, and then lift out the phone tray and the pack of documents. Open the pack, attached to the inside is a small metal ring with a spike on. This is the SIM removal tool and is used to eject the SIM card tray.

Halfway down the right hand side of the iPhone is a small pin hole. Push the SIM removal tool into this hole and a small tray will pop out. Put your nano-SIM card into this tray, making sure that it is orientated correctly, and with the gold contacts facing down. Slide it back into the iPhone to complete the process.

iPhone 6 SIM Install

return to iPhone 6 and 6 Plus chapters

Set up your phone for the first time

To begin the setup, make sure you have inserted the SIM card into the phone. You do not need to connect your new iPhone to your computer, as long as you have an internet connection available for activation.

You can go back one page in the setup screen by tapping the Back arrow in the top left-hand corner of each screen. To move forward to the next screen, tap the Next button in the top right-hand corner.

Lets get started by pressing the power button on the right-hand edge of your new iPhone to turn it on. You may need to hold it in for a second or so until you feel a vibration, which means the phone is starting up:

  1. Swipe across the screen to begin the setup wizard.
  2. Select your language - English is at the top of the list to make it easy to find, but if you wish to use a different language just scroll down until you find the one you need, then tap on it to select.
  3. Select your country - United Kingdom is at the top of the list, but if you are elsewhere in the world choose the most appropriate option.
  4. You will need to connect your iPhone 6 to the internet to activate it. This is easily achieved by connecting to a Wi-Fi network. Find the name of your network in the list, and tap on it to select it.
iPhone 6 Setup 1
  1. Enter the wireless password (this may be shown on your router, and might be called the WPA key, WEP key, or wireless passphrase) and tap Join.
  2. A tick will show that you are connected, and a Wi-Fi symbol appears on the notifications bar at the top of the screen. The iPhone will now activate with Apple automatically, and when that has completed the next screen will appear. This can take several minutes!
  3. Choose whether to enable Location services by tapping on the appropriate line. Location services help with mapping, weather apps, etc, all of which need to know where you are.
  4. You will then be asked about setting up Touch ID, which is Apple's name for it's fingerprint recognition system, allowing you to use your fingerprint in place of your passcode or password. To set up Touch ID, place a finger or thumb on the home button (but don't press it!) as instructed on screen. To skip this, tap Set Up Touch ID Later.
  5. If you're setting up Touch ID, the screen will guide you through the steps required. Due to the way the screenshots we're illustrating this guide with are taken, we can't show you the screens relating to the Touch ID setup, but we can tell you how to do it! Place your finger onto the home button, lifting it off and replacing it as requested. When the iPhone has successfully scanned your fingerprint, you will be asked to move your finger to allow the edges of your print to be scanned as well. When your fingerprint is fully scanned, you will see a screen telling you that Touch ID is ready. Tap Continue.
iPhone 6 Setup 2
  1. You will then be asked about setting up a Passcode to secure your iPhone 6. If you've set up Touch ID you will have to use a Passcode, in case you are unable to use your fingerprint to unlock your handset for any reason. Securing your data is always a good idea, and the iPhone 6 gives you several options. Tap Passcode options to choose your lock method.
  2. You can set a Custom Alphanumeric Code (which is a password using letters and numbers), a Custom Numeric Code (numbers only, but as many digits as you like!) or a 4-digit Numeric Code (a good old-fashioned PIN!). If you didn't set up Touch ID you will also have an option to Don't Add Passcode. Tap your chosen security option to select it.
  3. In our example we're setting a 4-digit Numeric Code, but all passcode options set up in the same way. Enter your chosen Passcode using the onscreen keyboard.
  4. Confirm your Passcode by entering it again. If the entered Passcodes don't match, you'll be asked to do it again! If they do match, you will go on to the next screen automatically.
iPhone 6 Setup 3

At this point in the setup you will be asked about Apps & Data. If you have been using an iPhone previously and are upgrading to the iPhone 6, you can restore all of your Apps & Data quickly and easily from an iCloud or iTunes backup by selecting that option on the phone. If this is your first iPhone you will want to set it up as new, and if you are moving from Android to iPhone you can transfer by selecting that option.

Click the link below that corresponds with your choice in order to get the correct instructions on this screen.

Restore from an iCloud or iTunes backup

If you wish to restore your iPhone from an iTunes backup, you will need to have the computer used for the backups in front of you, and have the latest version of iTunes installed. When you are ready to proceed, tap Restore from iTunes Backup on your iPhone 6 and connect it to your computer when prompted. Instructions on how to restore will appear in iTunes on the computer screen.

If your old iPhone was backing up to iCloud, then follow the instructions below to restore your apps & data to your new phone:

  1. Tap Restore from iCloud Backup.
  2. Sign in with the Apple ID and password that you used on your old iPhone. If you can't remember the password there's a link to help you reset it.
  3. You will see a screen advising you how to back up your data before restoring. Read the guidance notes to ensure your old handset is correctly backed up, and when you're ready to proceed tap Continue.
  4. The inevitable Terms & Conditions screen will then show. Tap any links to expand the sections you wish to look at more closely, and when you're ready to proceed tap Agree.
iPhone 6 Setup 13
  1. Prove to Apple that you really, really do by tapping Agree again!
  2. You will see a list of available backups on screen. The latest backup will be shown at the top, with any others you could use below it. If you wish to restore from an earlier backup, tap Show all backups to see all the available options.
  3. Tap on the backup you wish to restore in order to start the restoration.
  4. A progress bar and estimated time remaining will show to give you an indication of the restoration's progress. Once the restoration is complete, the handset may restart.
  5. You will see a screen telling you that your iPhone was updated successfully. Tap Continue.
iPhone 6 Setup 14
  1. To complete the iCloud setup on your newly restored iPhone 6, you will need to re-enter your iCloud (Apple ID) password. Use the on screen keyboard to enter it, then tap Next.
  2. You may be prompted to update the security information linked to your Apple ID. If so, it is always a good idea to do this to ensure access to your account is not list. Tap the appropriate line to update your information, or to skip this tap Not Now, then tap Next.
  3. Apple Pay is Apple's secure payment system which allows you to store encrypted credit or debit card details on your handset and then using your iPhone 6 in tandem with your fingerprint to let you make contactless payments. Tap Next to proceed.
  4. To add a card, simply place it on a flat surface and move the iPhone 6 over it so that the card is positioned in the frame onscreen. The card details will be read automatically, and you will be asked to confirm that the details match. You will also be asked to enter the CVV (security code) from the signature strip on the back of the card. If you prefer, you can Enter Card Details Manually by tapping the link, or you can skip setting up Apple Pay altogether by tapping Set Up Later In Wallet.
iPhone 6 Setup 15
  1. The next screen talks about iCloud Keychain, which is Apple's secure method of sharing your stored password and payment information across all your Apple devices. You can Use iCloud Security Code to validate your new handset and import existing data, or you will be asked to Continue setting up your keychain if this is your first Apple device, but if you don't want to share secure information with other devices you should choose Don't use iCloud Keychain or Don't Restore Passwords.
  2. If you chose to set up your Keychain, you will be prompted to either Use Passcode (the one you've set up on your iPhone 6) or to Create Different Code. If you're using your iCloud Security Code you'll need to enter it when prompted.
  3. In order to verify your identity when entering an iCloud security code, a verification code will be sent by SMS. You will need to enter a mobile phone number (if it isn't already logged with Apple) so that a code and be delivered via SMS. Enter this onscreen if requested then tap Next. If the SMS message comes to your new handset, the code will be entered automatically. If you're using another handset to receive that message, enter the code using the keyboard.
  4. You will then be asked about using Siri. Siri is your own digital personal assistant, which can search the internet, send messages, check information on your phone and so much more, all without having to flick through individual apps. Choose to Set up Siri by tapping the line, or if you'd rather not then tap Turn on Siri Later at the bottom of the screen.
iPhone 6 Setup 16
  1. If you're setting up Siri, you will be asked to speak a series of phrases into the handset in order for it to recognise your voice. Follow the prompts onscreen to complete these steps.
  2. When Siri is ready, you will see information about how to use voice recognition. Tap Continue.
  3. Your iPhone has now been restored. Tap Get Started to see your data on your new iPhone 6.
  4. You may be prompted to connect your new iPhone to a power supply, as downloading a substantial amount of data and apps can consume a lot of power. Tap OK to acknowledge this advice.
iPhone 6 Setup 17

Now that your iPhone has been restored, click this link to move to the next stage in the setup.

Move Data from Android

Apple have made it easier than ever to move from an Android phone to your new iPhone by creating the Move to iOS app to transfer your data.

  1. Before you can proceed, you'll need to download the app by visiting the Play Store on your Android phone. Once installed, open the app, tap Continue and then accept the Terms & Conditions in order to use it.
  2. On your Android phone, tap Next to start the connection process between the phones. On your iPhone 6, tap Continue.
  3. Your iPhone will display a 10-digit code which will need to be entered on the Android phone in order to make the connection between them.
  4. Your Android phone will then display a list of data which can be transferred. By default, they will all be ticked, so if there is anything you don't wish to transfer tap the corresponding line to deselect it. When you're ready to proceed, tap Next on your Android phone.
iPhone 6 Setup 10
  1. As the transfer goes through you will see the iPhone 6 screen change, showing you the status of the data transfer and then a progress bar.
  2. When the transfer is complete you will see a confirmation screen on both handsets. On your Android phone, tap Done to close the app. On your iPhone 6, tap Continue Setting Up Phone.
  3. An Apple ID allows you to download apps, back up your iPhone and sync your data across your devices, so it is the most important account you can have on your iPhone. If you have had an iPhone before, or use iTunes to download music, then you will already have an Apple ID, so sign in with your account details (if you've forgotten your Apple ID or password there is a link to help you reset it). If you're new to iPhone, tap Don't have an Apple ID to set one up for free by following the instructions.
iPhone 6 Setup 11
  1. You will see a screen advising you how to back up your data before restoring. As you're transferring data from an Android device, you can ignore this screen, and tap Continue.
  2. The Terms & Conditions for using your handset will appear on screen. Read through them and when you're happy to proceed, tap Agree.
  3. Prove you really do agree with the T's & C's by tapping Agree again!
  4. You will be asked to merge your newly imported data with iCloud. As iCloud is Apple's backup and synchronisation service, we would recommend doing this to safeguard your data. Tap Merge or Don't Merge as appropriate.

Now that you've imported the information from your Android phone, click this link to continue the setup of your new iPhone 6.

Set up as New iPhone

  1. Tap to Set up as New iPhone.
  2. An Apple ID allows you to download apps, back up your iPhone and sync your data across your devices, so it is the most important account you can have on your iPhone. If you have had an iPhone before, or use iTunes to download music, then you will already have an Apple ID, so sign in with your account details (if you've forgotten your Apple ID or password there is a link to help you reset it). If you're new to iPhone, tap Don't have an Apple ID to set one up for free by following the on screen instructions.
  3. Even though you're setting the 6 up as a new phone, you will see a screen giving advice to follow before restoring from a backup. Tap Continue to skip past this.
  4. The Terms & Conditions for using your handset will appear on screen. Read through them and when you're happy to proceed, tap Agree.
iPhone 6 Setup 4
  1. Prove you really do agree with the T's & C's by tapping Agree again!
  2. Apple Pay is Apple's secure payment system which allows you to store encrypted credit or debit card details on your handset and then using your iPhone 6 along with your fingerprint to let you make contactless payments. Tap Next to proceed.
  3. To add a card, simply place it on a flat surface and move the iPhone 6 over it so that the card is positioned in the frame. The card details will be read automatically, and you will be asked to confirm that the details match. You will also be asked to enter the CVV (security code) from the signature strip on the back of the card. If you prefer, you can Enter Card Details Manually by tapping the link, or you can skip setting up Apple Pay altogether by tapping Set Up Later In Wallet.
  4. The next screen talks about iCloud Keychain, which is Apple's secure method of sharing your stored password and payment information across all your Apple devices. You can Use iCloud Security Code to validate your new handset and import existing data, or you will be asked to Continue setting up your keychain if this is your first Apple device, but if you don't want to share secure information with other devices you should choose Dont use iCloud Keychain or Don't Restore Passwords.
iPhone 6 Setup 5
  1. If you chose to set up your Keychain, you will be prompted to either Use Passcode (the one you've set up on your iPhone 6) or to Create Different Code. If you're using your iCloud Security Code you'll need to enter it when prompted.
  2. In order to verify your identity when entering an iCloud security code, a verification code will be sent by SMS. You will need to enter a mobile phone number (if it isn't already logged with Apple) so that a code and be delivered via SMS. Enter this onscreen if requested then tap Next. If the SMS message comes to your new handset, the code will be entered automatically. If you're using another handset to receive that message, enter the code using the keyboard.
  3. You will then be asked about using Siri. Siri is your own digital personal assistant, which can search the internet, send messages, check information on your phone and so much more, all without having to flick through individual apps. Choose to Set up Siri by tapping the line, or if you'd rather not then tap Turn on Siri Later at the bottom of the screen.
  4. If you're setting up Siri, you will be asked to speak a series of phrases into the handset in order for it to recognise your voice. Follow the prompts to complete these steps.
iPhone 6 Setup 6
  1. When Siri is ready, you will see information about how to use voice recognition. Tap Continue.
  2. You can choose whether to feed information back to Apple for diagnostic purposes. There is more information available on how that data is used by tapping on the link in the middle of the page. At the bottom of the screen, tap to decide whether to Send to Apple, or Don't Send.
  3. Display Zoom allows you view the iPhone 6 in either its standard view, which shows you more information, or zoomed which shows larger text and controls. Tap Choose a view to be see to samples of both views.
  4. Tapping the Standard and Zoomed buttons at the top shows you to see the appearance of the home screen in each view.
iPhone 6 Setup 8
  1. Swipe across and you can view examples of the messages and email screens too. When you have decided which view you'd like to use, leave that button at the top highlighted, and tap Next.
  2. That's the end of the setup wizard! Tap Get Started to finish.
iPhone 6 Setup 9

Congratulations! Your new iPhone 6 is set up and ready to use. You will now be looking at the home screen of your new phone, and you can get back to this screen at any time by pressing the Home button, which is at the bottom of the handset just below the screen.

Read through the other chapters of this guide to learn how to add your email accounts, import your contacts and much, much more!

return to iPhone 6 and 6 Plus chapters

Connecting to Wi-Fi and mobile networks

Connecting your iPhone 6 to a Wi-Fi network

To connect your iPhone 6 to a Wi-Fi network, you will first need to find out the security key for the network. This may be on a sticker on the the back or base of your router, and it might be referred to as a WEP key, WPA key or wireless passphrase. If you are unsure what it is, you may need to check with the person that set up your network, or your internet provider.

When you have this information, you're ready to begin!

  1. From the home screen, tap on the Settings icon.
  2. In the main Settings menu, tap on Wi-Fi.
  3. Make sure that the Wi-Fi switch is set to on (green) if it isn't already, by tapping the switch to enable it. With the Wi-Fi on, your iPhone 6 will scan and display all available networks. Select your network's name from the list of those shown by tapping on it.
  4. When prompted, enter the wireless password. This is case sensitive so make sure you type it in correctly, and when you are ready to proceed tap Join.
  5. Once the iPhone is connected to the network, you will see a blue tick appear by the network's name, and a Wi-Fi symbol will appear next to your mobile network's name in the top line of the display. Whenever your iPhone is in range of this network, and Wi-Fi is turned on, it will connect automatically.
ip6 wifi

Connecting your iPhone 6 to mobile data

If you bought your iPhone 6 on a contract, you will probably have a monthly data allowance included with the contract. This allows you to use the internet when you are away from any Wi-Fi networks. This should set up automatically when you first turn on your iPhone, so you should be able to connect anywhere as long as there is a strong enough mobile signal! If this isn't the case, follow our short steps below to find out how to get your mobile internet behaving.

  1. From the home screen, tap on the Settings icon.
  2. In the main settings list, tap on Mobile Data (depending on your network, you may see Cellular Data instead)
  3. Make sure Mobile Data (or Cellular Data) is turned on (green), tapping the switch to enable it if required.
  4. If this hasn't worked, you may need to enter settings manually for your particular network operator. To enter these settings, scroll down to Mobile Data Network (or Cellular data Network) and tap on it to find your current Access Point Names (commonly referred to as APNs). These can be changed by entering the correct information, and we have produced a Guide to mobile network APN Settings to help you do this.
  5. You may also be able to re-download the settings from your SIM card by scrolling to the bottom of the APN settings page and tapping Reset Settings.
ip6 data

If none of these methods get you connected to mobile data we would recommend contacting your mobile network provider for further assistance, as they may be able to send the settings directly to your handset.

We would recommend only using mobile internet for emails and general web browsing. If you watch a lot of videos or listen to a lot of online music (streaming) then you could use your data allowance very quickly and end up getting charged extra sums on top of your monthly bill. Check with your network provider to find out your data allowance, and consider using Carphone Warehouse's Bill Angel app to stay on top of your remaining calls, texts and data each month.

return to iPhone 6 and 6 Plus chapters

Find out how to add your email accounts

The iPhone 6 supports multiple POP3, IMAP and Exchange accounts so if you have one email address for work and a separate one for home, receiving all of your email is as simple as adding each of the accounts to your iPhone. Follow the guide below to set up your preferred email accounts.

  1. From the home screen, tap on the Settings icon.
  2. Scroll down and tap on Mail, Contacts, Calendars.
  3. In the Accounts section, tap Add Account.
  4. Choose your email provider from the list of shown. Exchange accounts are often used by employers and education providers, Outlook.com is the new name for a Hotmail or Windows Live account, and Yahoo!, Google and AOL are all self-explanatory. For any other email provider, tap Other followed by Add mail account.
ip6 accounts 1
  1. Enter your email address and password (along with any other information required, such as your name) and tap Go on the keyboard or the Sign in button on the screen to proceed.
  2. If the account sets up, you may see a series of ticks flash up on screen to show your information was accepted, or an information screen about how your email account can be accessed. You may need to allow this, or tap Next to continue.
  3. This will automatically move on to a screen with switches so you can choose which information the account will bring to your new iPhone - Mail, Contacts, Calendars, and possibly other items too, depending on the account. Turn off switches for any items you don't wish to be on your iPhone, then tap Save.
  4. If your email account fails to set up you may be asked for additional details about the account, such as incoming mail server settings. We have produced a guide to email server settings for popular UK email providers which may help, but if your provider is not listed you may need to contact them directly for assistance.
ip6 accounts 2

Once you have added your account, you can access your emails by touching the Mail icon from your Home screen. If you have set up more than one email account, you can view all your emails in one inbox by choosing the All Inboxes option from within the Mailboxes section in the Mail app.

return to iPhone 6 and 6 Plus chapters

How to add and import contacts to your iPhone

apple iPhone 6 Contacts transfer

Click here to check out our comprehensive guide to importing contacts to your new iPhone 6. We'll help you get the most important information you have from your old smart phone to your iPhone with the minimum of fuss.

return to iPhone 6 and 6 Plus chapters

Using the App Store to find new apps

iphone app store stretch

The App Store is your one-stop shop to find great apps to personalise your new handset. Check out our guide to help you download new apps to your iPhone 6 from both your new iPhone, and your computer.

return to iPhone 6 and 6 Plus chapters

Securing your iPhone 6 and 6 Plus with a lock screen

How to set a passcode on your iPhone 6

  1. Tap on the Settings icon, then scroll down and tap on Touch ID & Passcode.
  2. In the Touch ID & Passcode menu, tap the blue link to Turn Passcode On.
  3. The default Passcode setting is a Custom Alphanumeric Code - a complex password containing letters and numbers. You can change this by tapping Passcode Options.
  4. Tap your chosen Passcode option to select it.
ip6 security 1
  1. Enter your passcode (our example shows a simple, 4-digit code but a long passcode is set in the same way). When you tap the fourth digit, the screen will advance automatically.
  2. Re-enter your passcode to confirm it. If the entered passcodes don't match, you will be returned to the first passcode entry screen to start over. If the passcode has been entered the same both times, then you will return to the Passcode menu.
  3. The last thing to decide is how quickly you need to enter your passcode, which is often a balance between usability and security. Tap Require Passcode.
  4. Choose your timeout from the list by tapping the interval you'd like to set. A tick will appear on that line, and when you're happy with the setting, tap Back in the top left-hand corner.
ip6 security 2

You can allow access to certain elements of your iPhone when the screen is locked. There are switches to allow access to Notifications, Siri, and other parts of the operating system.

How to set up Touch ID to unlock your iPhone 6

Now that you have set a Passcode, you may wish to enable Touch ID, which is fingerprint recognition to unlock your phone (meaning you won't have to type in that password, although you can if you want to). To start setting up Touch ID, you'll need to be in the Settings menu.

  1. In the main Settings menu, tap Touch ID & Passcode.
  2. Enter your Passcode to access the settings.
  3. Tap Add a Fingerprint.
  4. To start adding your fingerprint, place your finger or thumb onto the Home button, but don't press it.
ip6 security 3
  1. Lift and replace your finger as prompted, moving it very slightly as you do so. When the middle of your print has been scanned, you will be asked to place your finger in different positions on the home button to scan the edges. When your print is fully scanned, you will see a Complete screen. Tap Continue.
  2. As you add fingerprints, they will be numbered. You can change the names (so you know which print is which) or delete prints form the phone by tapping on the name and then editing or deleting as required.
  3. When you've changed the name of a print, tap Done on the keyboard to save the new name.
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That's all there is to it. You can add up to five fingerprints, and they can belong to family members if you share your phone a lot.

return to iPhone 6 and 6 Plus chapters

How to make phone calls on your iPhone

How to make a phone call

  1. ip6 calls 1The first step to making a phonecall is to find the Phone icon in your apps list. This will look like a green square with a white phone logo on and is usually found in the bottom-left corner of your home screen.
  2. After tapping on the Phone icon, you will have a few options to pick from at the bottom of the screen, but the one we need to tap on is the keypad.
  3. After tapping on the keypad button, dial a number and press the green button to start the call.
  4. Calling a contact from your phonebook is even easier! After opening the Phone app, tap on the Contacts button instead of Keypad.
  5. Scroll through your contacts list and tap on the name of the person you wish to call, and the phone will automatically dial them!

How to receive a phone call

  1. If you're using your phone when someone calls you, answering is simple. Two buttons will appear at the bottom of the screen, marked Decline in red and Accept in green. Tap the Accept button to answer the call.
  2. If your phone is locked when the call arrives, you have to answer slightly differently. Press your finger on the green phone icon and slide it to the right. This unlocks the phone and answers the call in one go, and is designed to stop you accidentally answering phonecalls in your pocket.
ip6 calls 2
  1. If you miss a call and want to call the person back, you can do so from your lock screen. press your finger on the missed call notification and slide your finger to the right, and your iPhone will start calling the person back immediately. To dismiss the notification, simply slide your finger to the left instead.
  2. If you don't have a notification about a missed call, you can check your call history by tapping on the phone icon from your home screen, then tapping on Recent at the bottom of the screen. Now that you can see your call history, tap on the Missed button at the top of the list to view just your missed calls!

return to iPhone 6 and 6 Plus chapters

Send text & picture messages

Locate and tapip6 sms 1 the Messages app from your home screen. The icon is a green square with a white speech bubble inside it. If you have unread messages, you will see a red badge in the corner showing you the number of unread items.

Replying to a message you've received

  1. In the Messages app you will see your message history. Each conversation is stored under the name of the person you were chatting with, helping you keep track of your messages. To open a conversation, tap on the name.
  2. The conversation will open, showing your received messages in grey bubbles aligned to the left. To reply, tap in the input box at the bottom of the screen.
  3. Type your reply using the keyboard, and when you're ready, tap Send.
  4. Your sent message will show aligned to the right. It may be coloured green (which indicates it is an SMS text message) or blue (which is an iMessage, a type of message sent between iPhones and other Apple devices).
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Starting a new message conversation

  1. To compose a new message, tap on the compose button (which looks like a pen and paper) in the top-right corner of the screen.
  2. Now you're looking at a blank text message. Pick the recipient by tapping in the To box, then start typing the recipient's mobile phone number or name on the keyboard.
  3. If you're entering text, matching contacts will appear below as you type. Tap on the contact you're trying to text to select them as the recipient.
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  1. If you prefer you can choose a contact from your handset to send the message to directly. Tap the + on the right of the TO box, then tap the contact's name in the list that opens. To add multiple recipients, repeat any of these processes.
  2. Now you've chosen who you're messaging, it's time to type out what you want to say. Tap into the box at the bottom of the screen and the keyboard will appear.
  3. Type your message, using the Return key to enter line breaks. When you're ready, tap Send.
  4. Your sent message will appear on the right coloured either green or blue.
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How to send an MMS Picture message

To send an MMS or Picture Message, start composing a normal text message. Press the pen and paper button in the top-right corner of the Messages app.

  1. After picking a recipient, tap on the Camera button to the left of the Message text box.
  2. You will be asked to pick either a photo from your Photo Library or to take a new photo or video using your camera. If the photo is already on your phone, scroll through the photos shown in your Photo Library.
  3. Find and tap on the picture you wish to send. A tick will appear in a blue circle on the photo. You can swipe across to select other photos at this time if you wish, and when you are happy with your choice tap Send 1 Photo.
  4. You can enter some text to accompany your picture. The cursor will already be in place so type your message, then tap Send.

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How to delete a text message

  1. If you've received a message you don't want to read again, press and hold your finger on the speech bubble containing the message.
  2. After a couple of seconds, additional buttons will appear. Press on More to view additional messaging options.
  3. The text message you're trying to delete will have a blue tick next to it, confirming that is selected. Tap the bin button in the bottom-left corner of the screen to continue.
  4. You must confirm that you want to delete your message, so tap the red Delete Message button. Your message will now be removed!
ip6 sms 6
  1. To delete a complete thread of messages, you need to be in the main page of your Messages app (where your contact names are). Swipe right-to-left on a contact name and tap Delete to delete the conversation from your handset!

return to iPhone 6 and 6 Plus chapters

Sending emails and attachments on your iPhone

ip6 email iconTo send an email, you must have already set up an email account on your iPhone. If you haven't added your account yet, please check our chapter on adding an email account for more information.

  1. Find and open your Mail app from your list of icons. This looks like a white envelope and if you've received emails already, there may be a red badge on it bearing a number which represents the amount of unread emails.
  2. When you can see your email inbox, tap the compose button. This looks like a pen and paper, and is found in the bottom-right corner of the email inbox screen.
  3. New emails will always send from your default email account (which is usually the first one you've added). If you have more than one account on your iPhone 6 and wish to send it from a different account, it's easy to do. Tap the Cc/Bcc, From: line which shows the email address you're sending from.
  4. At the bottom of the screen, scroll through your accounts to select the address you wish to send from (in our example we're switching from a yahoo.com to a gmail.com account).
ip6 email 1
  1. To add a recipient, tap the + button in the top-right corner to browse your contacts list. If you don't have the contact saved in your phone already, simply tap in the to box and start typing the email address you wish to send to.
  2. Tap into the Subject line to add a title to your email.
  3. Tap into the main window (above the pre-loaded Send from my iPhone signature) to place the cursor there and type your message.
  4. When you're ready to send your email, tap Send in the top right-hand corner.
ip6 email 2

Add an attachment to an email

iPhones have had the ability to add photos and videos from the handset as an attachment for a couple of years, but you can now also add attachments from an online storage, such as Google Drive or Dropbox. To find out how to do either, read on:

  1. First of all, open the Mail app. With the app open, tap the Compose icon to start a new email.
  2. Add the recipient and subject (you can always do these afterwards) and then touch and hold on the blank space in the main part of the screen to open the menu.
  3. When the black menu bar opens, tap the arrow at the right-hand end.
  4. You now have the option to Insert Photo or Video, or Add Attachment. Tap the option you need.
ip6 attachments 1

Attach a Photo or Video from your iPhone

  1. When you are inserting a photo or video from your 6, you will see the folders in the Photos app. Tap to select the folder containing the photo you want to attach.
  2. Within the folder, tap the photo you'd like to send.
  3. The photo will open full screen. You can Cancel at this point and go back to the folder, or Choose to attach it to your email.
  4. Check you have added the recipient and subject lines, then tap Send to send your email!
ip6 attachments 2

Add an attachment from online storage

In order to add attachments from online storages such as Dropbox or Google Drive, you will need to have the app for that service installed on your iPhone 6, and be signed in to your account in the app in order to access your files.

  1. When you tap to add an attachment, your phone will show the files in your iCloud Drive. If the file you want to add is in there, then simply browse through your folders to locate and attach the item. If it is in another storage app, then tap Locations.
  2. The first time you want to access the storage apps, you need to enable them. Tap the three dots on the More line.
  3. There will be switched for each of the available services. Tap the switch to turn on access to that app (the switch will show green when it is enabled). When you've enabled the apps, tap Done.
  4. Now you can tap on the name of the storage you wish to access. In our example, we're accessing Dropbox.
ip6 attachments 3
  1. Navigate through the folders to find the items you want to attach.
  2. Tapping a filename will make your iPhone 6 download the file from the online storage (if you haven't previously opened it on your phone) and then insert it into the email.
  3. Make sure you have added recipients to your email, and also a subject line if you want to use one.
  4. Tap Send to send it on its way!
ip6 attachments 4

Viewing your mailbox folders

The Inbox (or All Inboxes, if you have more than one account on your iPhone) is the default view you'll see when opening the Email app, but if you want to explore your mail folders it's simple to do:

  1. With the Email app open, tap Mailboxes in the top left-hand corner.
  2. On the Mailboxes screen, there are two sections:
    1. ip6 email 3The upper section lets you choose between viewing all inboxes together, or looking at them individually (which can make sorting through a large number of emails in multiple accounts much easier!).
    2. The lower section shows the email accounts on your iPhone 6. Tapping one of these lines will let you see the full folder structure for each account, allowing you to find emails you've moved or saved into different folders.

return to iPhone 6 and 6 Plus chapters

How to set alarms on the iPhone 6 and 6 Plus

ip6 clock iconUnsurprisingly, the Alarm functionality is contained within the Clock app on your iPhone 6. Tap on this to open the clock app.

  1. With the Clock app open, you will see several options at the bottom of the screen; World Clock, Alarm, Stopwatch and Timer. Tap Alarm.
  2. You will be shown all alarms that have been set previously. If this is the first time you've opened the app, there will be no alarms (and no surprises!). To set a new alarm, tap the + sign in the top-right corner of the screen.
  3. Drag your finger up and down on the numbers to pick your alarm time. In our example, we've set it to 07:00.
  4. To set a recurring alarm, press on Repeat. You can now choose which days to repeat the alarm on, meaning you don't have to remember to set it every night - ideal if you work Monday to Friday, for example. When you've set the days, tap Back.

ip6 alarm 1

  1. Tap on Sound to pick a new alarm tone. From here you can scroll through some preset alarm sounds, tap on one to select it and hear a sample. Press the Back button to go back to the settings when you've chosen your alarm tone.
  2. Tapping Label allows you to change the wording that appears on this particular alarm when you're looking at the list. Tap into the line and change it to whatever makes your life easier, or more amusing! Once again, when you're happy, tap Back.
  3. The Snooze function will be set as default, tap the switch to turn this off if you wish.
  4. Now that you've edited all the settings, tap Save at the top to set the alarm.
  5. When you look at the list of alarms, you will see the times they are set for. If the switch is green, the alarm is set!
ip6 alarm 2

To edit any of the alarms, simply tap Edit in the top left-hand corner and change the settings as described above.

return to iPhone 6 and 6 Plus chapters

Read our tips to learn more about your phone

Monitor battery usage

iPhone 6 Battery UsageLow battery life is one of the biggest problems with smartphones, but Apple has introduced a few new features into iOS 8 to help make the most of your battery.

First of all, the iPhone will automatically offer suggestions on how you can improve your battery life. To access this, go to Settings > General > Usage > Battery Usage. Here you will see a section that says ‘Battery Life Suggestions’, which will give you shortcuts to options for improving battery life.

If you’re still having trouble, this screen will also show you how much battery each application has used in the last 24 hours. This is great for seeing which apps are hogging all the battery life. If you find that one particular app is causing the problem, then you can try reinstalling it (if it’s a 3rd party app) or simply avoid using it in situations when you’re stuck without a charger.

Send Voice Messages

iMessage is great for sending free text messages to other iOS and Mac users but in iOS 8, Apple has also added the ability to quickly send voice messages over iMessage.

To send a voice message, you just go to messages and select the person you want to message just as you normally would when sending a text.

If the person is on iMessage, you’ll see a little microphone symbol to the right of the new message box. Just press and hold your finger on this and start speaking. To send the message, swipe your finger up to the arrow that appears and it will send straight away.

To prevent voice messages clogging up all the space on your iPhone, they automatically delete after 3 minutes, but you have the option to click ‘Keep’ if you want them to be saved permanently.

Photo Editing

The iPhone already takes fantastic photos but to get them looking their absolute best, iOS 8 includes a whole range of new photo editing options. To access them simply open up a photo from your gallery and then tap Edit in the top-right corner of the screen.

iOS 8 photo resize

From here, the three icons along the bottom of the screen allow you to crop and rotate, apply filters, and edit contrast, brightness and colour. Don’t worry about ruining your favourite photo as any changes you make can be undone even if you’ve saved the edited picture.

Quickly Deal with Notifications

If you receive a text or email while you’re using your iPhone, you’ll get a quick notification that appears at the top of the screen. You can get rid of this by swiping it upwards to carry on with what you’re doing. However, if you swipe it downwards, you’ll get access to a few new options in iOS 8.

For example, swiping downwards on a text message notification will bring up the keyboard, allowing you to immediately respond to the message without having to switch applications. Swiping down on an email notification gives you the option of replying to or deleting the email.

On the lock screen, you can also swipe from right to left on an email notification to send it straight to trash without even unlocking your iPhone.

return to iPhone 6 and 6 Plus chapters


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