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APN mobile network settings learning series

Three APN Settings

3 logoIf you're having trouble connecting your smartphone to the Three (3) mobile network for internet access and multimedia messaging, this quick guide could help you get back up and running.

Getting your handset online can be a challenge when it comes to putting the settings in manually but don’t worry, the guide below will help you get up and running on the mobile web in no time. If you're still having trouble we're available round the clock to provide expert help and support, just call our 24/7 helpline.

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Connecting your Android-powered smartphone to Three mobile data services

Setting up new APN settings isn’t particularly common so the area we need to work on is buried a little deeper in the handset than other settings.

Starting from your homescreen:

  • Go to the main menu/applications list.
  • Press Settings.
  • Select Wireless and network.
  • Press Mobile networks.

At this point you need to check the options Packet Data/Mobile data to make sure they’re turned on and ready to use when we have set things up. Once you’ve done that, tap on Access Point Names to get started setting up.

Adding the settings to the handset

Now we need to create a new data connection. To do this, press the Menu key and select New APN. You are now presented with a range of fields in which you can fill in the details for your mobile network data connection. Complete the fields in the list with the data below:

Name – 3 Internet

APN - three.co.uk

Proxy, Port, Username, Password & Server - Please leave blank

MMSC - http://mms.um.three.co.uk:10021/mmsc

MMS PROXY - mms.three.co.uk

MMS Port - 8799

MCC - 234

MNC - 20

Authentication type - None

APN type - Internet & MMS (If no selection available , leave blank )

Right, it’s time to save the settings and check they’re ready to go. Press the Menu key and tap Save to store the new data connection on your handset. Press the field next to the new 3 Internet option you’ve created to activate the data connection – you should see a green dot or tick appear next to it to show it’s enabled and ready to go.

That’s it, you're set up and activated. Press the Home key to return to your home screen and give the browser a test to see if everything’s up and running, you should be able to load a web page if things have been set up correctly.

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How to connect your iPhone to Three data services

Getting your iPhone online can be a challenge when it comes to putting the settings in manually but don’t worry, the guide below will help you get up and running on the mobile web in no time.

To get to the correct area of the settings:

  • Tap Settings
  • Tap General
  • Tap Cellular or Mobile Data
  • Tap Cellular Data Network or Mobile Data Network

At this point you will see a page headed Cellular Data, or Mobile Data. This is a form which needs the correct details inputting, in order to connect you to the data network. The form needs to be completed as follows:

Adding the settings to the handset:

Cellular Data/Mobile Data

APN - three.co.uk

Username, Password - Please leave blank

Visual Voicemail

This section does not apply to Three SIM cards, so make no changes here.

MMS

APN - three.co.uk

Username, Password - Please leave blank

MMSC - http://mms.um.three.co.uk:10021/mmsc

MMS Proxy - mms.three.co.uk:8799

MMS Max Message Size, MMS UA Prof URL - Please leave blank

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Connecting your Windows Phone smartphone to Three data services

Setting up new APN settings isn’t particularly common so the area we need to work on is buried a little deeper in the handset than other settings.

Starting from the home screen of your handset:

Tap the arrow right in the top corner of the handset to access the main menu and press Settings. Select mobile network and then add apn.

Adding the settings to the handset

The first stage of the setup is to enable your internet connection, fill in the settings below to get setup.

Name – 3 Internet

APN – three.co.uk

Proxy, Proxy Port, Username & Password – Please leave blank

The second stage of the configuration is to get your Multimedia messaging configured, fill in the settings below to get up and running. You can find this by continuing to scroll down the page of settings.

MMS Access Point Name – three.co.uk

Proxy address – mms.three.co.uk

Proxy Port - 8799

MMSC Address - http://mms.um.three.co.uk:10021/mmsc

Username & Password – Please leave blank

Tap save (small button with a Disk icon next to the X)

Press the confirm icon.

Press the Home key to return to standby mode.

That’s it, you're set up and activated. Give the browser a test to see if everything’s up and running, you should be able to load a web page if things have been set up correctly.

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HOW TO CONNECT YOUR NOKIA FEATURE PHONE (NOKIA C2/C3 AND NOKIA ASHA) TO Three DATA SERVICES

Getting your new Nokia handset online can be a challenge when it comes to putting the settings in manually but don’t worry, the guide below will help you get up and running on the mobile web in no time.

Finding where to insert the internet connection settings

Setting up new APN settings isn’t particularly common so the area we need to work on is buried a little deeper in the handset than other settings.

Tap on Menu and head for Settings. Select Configuration from the menu and the Personal Settings. Selecting the Add option will give us the template we need to insert the range of settings required to get our handset on the net.

The range of settings below will walk you through what to insert into each line of the template.

Inserting the Settings

Internet

  1. Tap Web
  2. Tap Account Name, enter Three Web then tap OK
  3. Tap Homepage, enter http://m.google.com then tap OK
  4. Tap Use pref. acc. pt., tap No
  5. Tap Acc. point sett.
  6. Tap Bearer settings
  7. Tap Pack. data acc. pt., enter three.co.uk and tap OK
  8. Check Network type this should be set to IPv4
  9. Check Authentication type, this should be set as Normal
  10. Tap Back three times
  11. Press and hold your finger on the Three Web name and select Activate
  12. Tap Back
  13. Tap Def. config. sett. then tap Personal config
  14. Tap Back twice to return to the main menu.

That process should have you up and running on your mobile internet connection now, open up the browser and test a couple of web pages to check it out!

If you’re having issues with Multimedia Message (MMS) problems on your phone too, you might need to add in those settings to your device too. Again, don’t worry we’ve laid out what to do in clear steps below so take your time and walk through the guide and you’ll be sending pictures of the cats to relatives in no time!

Inserting MMS settings

From your home screen, select Menu and tap on Settings. Select Configuration and then Personal Settings. To get our template to add the settings in tap Add (if there are accounts set up press Options, then tap Add new). Now that we have our fields ready for some settings, follow the steps below to setup MMS.

Follow along to insert your MMS settings:

  1. Tap Multimedia msg.
  2. Tap Account Name, enter Three MMS then tap OK
  3. Tap Server address, enter http://mms.um.three.co.uk:10021/mmsc then tap OK
  4. Tap Use pref. acc. pt., tap No
  5. Tap Acc. point sett.
  6. Tap Proxy, tap Enable
  7. Tap Proxy address, enter mms.three.co.uk and tap OK
  8. Tap Proxy port, enter 8799 and tap OK
  9. Tap Bearer settings
  10. Tap Pack. data acc. pt., enter three.co.uk and tap OK
  11. Check Network type this should be set to IPv4
  12. Check Authentication type, this should be set as Normal
  13. Press Back three times
  14. Press and hold your finger on the Three MMS name and select Activate
  15. Tap Back
  16. Tap Def. config. sett. then tap Personal config
  17. Tap Back twice to return to the main menu.

Hey presto, that’s Multimedia Messaging all setup and ready to go. We would encourage you to give it a test by sending a contact a picture from your handset but please bear in mind there will likely be a charge for this service so please check with your network first.

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HOW TO CONNECT YOUR BLACKBERRY 10 HANDSET TO Three DATA SERVICES

Getting your BlackBerry 10 smartphone online can be a challenge when it comes to putting the settings in manually but don’t worry, the guide below will help you get up and running on the mobile web in no time.

On BlackBerry 10 devices, the internet and MMS APN settings are entered in different places.

Internet APN:

To get to the correct area of the settings from the homescreen:

  • Swipe down from the top
  • Tap Settings
  • Tap Network Connections
  • Tap Mobile Network
  • Tap APN

Adding the settings to the handset:

Complete the fields with the following data

Access Point Name (APN) - three.co.uk

Username, Password - Please leave blank

That’s the internet APN set up. Give the browser a test to see if everything’s up and running, you should be able to load a web page if things have been set up correctly.

MMS APN:

To get to the correct area of the settings from the homescreen:

  • Swipe left to right to access the Hub
  • Tap Text Messages
  • Tap Menu (3dots)
  • Tap Settings
  • Tap Text Messages
  • Tap Advanced

Scroll down and complete the fields onscreen with the following data:

APN - three.co.uk

Username, Password - Please leave blank

MMSC URL - http://mms.um.three.co.uk:10021/mmsc

Proxy URL - mms.three.co.uk:8799

Proxy Username, Proxy Password - Please leave blank

Finally tap Save and you're all set!

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