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APN mobile network settings learning series

GiffGaff APN Settings

Trying to access the internet or send multimedia messages via the GiffGaff mobile network? Read this APN guide to find out how to connect your smartphone or feature phone to the network, so that you can browse the web, retrieve email or send MMS messages to friends.

The settings listed below are as complete as possible at time of writing, and are intended for use in handsets with UK SIM cards issued by GiffGaff. Please bear in mind that there may be differences in the appearance and order of entry of these settings when comparing your handset to those used in the preparation of these guides.


Android 267

How to connect an Android mobile phone to GiffGaff data services

Getting your Android handset online can be a challenge when it comes to putting the settings in manually but don’t worry, we're here to help.

From the home screen:

  1. Tap the Menu button.
  2. Tap Settings.
  3. Tap Wireless and networks or More... (depending on your version of Android).
  4. Tap Mobile Networks.
  5. Tap Access point names.
  6. Tap the Menu button.
  7. Tap New APN.
  8. Enter the following data into the onscreen form, without changing any other settings:
    Name - giffgaff
    APN - giffgaff.com
    Username - giffgaff
    Password - password
    MMSC - http://mmsc.mediamessaging.co.uk:8002
    MMS Proxy - 82.132.254.1
    MMS Port - 8080
    APN type - If given a choice, select internet+mms, if the keyboard appears enter *
    (As a check, the image below shows blue text in the fields you should have completed)
  9. Tap the Menu button.
  10. Tap Save.
  11. Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it.
  12. Check the notification bar for H, 3G, E or G with up and down arrows beside it, which will indicate your connection is working.
Giffgaff APN Android

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iOS 8 267

How to connect an iPhone to GiffGaff data services

An iPhone usually sets up APNs automatically, but if you need to enter them manually, here's how.

From the home screen

  1. Tap Settings.
  2. In the first section tap Mobile/Cellular.
  3. Tap Mobile data network/Cellular data network.
  4. Enter the following settings into the onscreen form, without changing any other settings:
    Mobile/Cellular Data:
    APN - giffgaff.com
    Username - vertigo
    Password - password
    MMS:
    APN - giffgaff.com
    Username - vertigo
    Password - password
    MMSC - http://mmsc.mediamessaging.co.uk:8002
    MMS Proxy - 82.132.254.1:8080
    MMS Max Message Size - 2097152
    (As a check, the image below shows blue text in the fields you should have completed)
  5. Tap the left arrow at the top three times.
  6. Press the home button.
  7. On the status bar at the top of the screen, next to the name of your mobile network, you should now see a data connection indicator 3G, E or o. This means the data connection is live and working.
Giffgaff APN iPhone

Agent tip

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BB 10 - 267

How to connect a BlackBerry 10 phone to GiffGaff data services

Getting your BlackBerry 10 smartphone to work online can be a challenge when it comes to putting the settings in manually but don’t worry, the guide below will help you get up and running on the mobile web in no time.

On BlackBerry 10 devices, the internet APN and MMS APN settings are entered in different places.

Internet APN

From the home screen:

  1. Swipe down from the top edge of the screen.
  2. Tap Settings.
  3. Tap Network Connections.
  4. Tap Mobile Network.
  5. Tap APN.
  6. At the top of the screen, tap on the Mobile Plan selector to choose Contract or Prepay.
  7. Enter the following information in the onscreen form:
    Access Point Name - giffgaff.com
    Username - giffgaff
    Password - password
    (As a check, the image below left shows blue text in the fields you should have completed)
  8. Tap Save in the top right corner.
  9. You should now see 3G, H, E or G next to the signal bars at the top of the display. This indicates you are connected to the data network.

MMS APN

From the home screen:

  1. Swipe left-to-right across the screen to access the Hub.
  2. Tap Menu (3 dots).
  3. Tap Settings.
  4. Tap Text Messages.
  5. Tap Advanced.
  6. Scroll down past the SMS Settings.
  7. Enter the following settings into the onscreen form, without changing any other settings:
    SMS Settings:
    APN Settings:
    APN - giffgaff.com
    Username - giffgaff
    Password - password
    MMSC Settings:
    MMSC URL - http://mmsc.mediamessaging.co.uk:8002
    Proxy URL - 82.132.254.1:8080
    (The image below right shows blue text in the fields you should have completed)
  8. Tap Save at the bottom of the screen.
Giffgaff APN BlackBerry

Agent tip

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Windows phone 267

How to connect a windows phone to giffgaff data services

Getting your Windows Phone device to work online can be a challenge when it comes to putting the settings in manually but don’t worry, the guide below will help you get up and running on the mobile web in no time.

There are some differences in the settings between Windows Phone 8.1 and its predecessors, Windows Phone 7/7.5/7.8 and Windows Phone 8, so we will look at these separately.

Windows Phone 8.1

From the home screen:

  1. Swipe your finger from right to left across the screen to access the Apps list.
  2. Find and tap on the Settings icon.
  3. Scroll down this list until you find cellular + SIM or Mobile + SIM, then press on it to continue.
  4. Make sure your Data connection is set to On, then scroll down and tap on SIM settings.
  5. At the bottom of the SIM settings page are options to edit internet APN and edit MMS APN. Tap on edit Internet APN to modify your internet connection settings.
  6. Enter the following settings into the onscreen form, without changing any other settings:
    APN - giffgaff.com
    User name - giffgaff
    Password - password
  7. Press the Save button to save and quit this screen. The save icon looks like a floppy disk, for those of us who remember them!
  8. Now select edit MMS APN.
  9. Enter the following settings into the onscreen form, without changing any other settings:
    APN - giffgaff.com
    WAP gateway (URL) - 82.132.254.1
    WAP gateway port - 8080
    MMSC (URL) - http://mmsc.mediamessaging.co.uk:8002
  10. Press the Save button at the bottom of the page to save and quit this screen.
GiffGaff APN Windows Phone 8.1

Windows Phone 8

From the home screen:

  1. Swipe across the screen to bring up the apps list.
  2. Open the Settings app.
  3. Tap Mobile network and ensure the data connection is switched on.
  4. Go back to the apps list, scroll down and tap on Settings.
  5. Tap on Access point.
  6. If your network name is showing in the list, tap it to make it active, otherwise tap add.
  7. Enter the following settings into the onscreen form, without changing any other settings:
    Connection name - Giffgaff
    Internet APN:
    Access point name - giffgaff.com
    Username - giffgaff
    Password - password
    MMS APN:
    Access point name - giffgaff.com
    Proxy address - 82.132.254.1
    Proxy port - 8080
    MMSC address - http://mmsc.mediamessaging.co.uk:8002
    (As a check, the image below shows blue text in the fields you should have completed)
  8. Tap the tick at the bottom to save.
  9. You should now see 3G, H, E or G on the top line of the display. This indicates you are connected to the data network.
Giffgaff APN WP8

Windows Phone 7/7.5/7.8

From the home screen:

  1. Tap the right arrow or swipe across the screen to access the apps list.
  2. Tap Settings.
  3. Tap Mobile network.
  4. Tap Add APN.
  5. Enter the following settings into the onscreen form, without changing any other settings:
    Name - Giffgaff
    Tick the box to make this the default APN.
    Internet APN:
    APN - giffgaff.com
    Username - giffgaff
    Password - password
    MMS APN:
    MMA Access Point Name - giffgaff.com
    Proxy address - 82.132.254.1
    Proxy port - 8080
    MMSC address - http://mmsc.mediamessaging.co.uk:8002
    (The image above is from Windows Phone 8. WP7/7.5/7.8 are very similar, but some fields appear in a different order so be careful when comparing your handset to the picture)
  6. Tap the disk icon to save.
  7. Confirm the APN change.
  8. You should now see 3G, H, E or G on the top line of the display. This indicates you are connected to the data network.

Agent tip

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Nokia - 267

How to connect a Nokia feature phone to Giffgaff data services

Setting up new APN settings manually isn’t particularly common, and the area we need to work on is buried a little deeper in the handset than other settings. There are separate settings that have to be entered for internet and MMS APNs, just be careful to enter the right information in the right section!

As a check, the images below the instructions show blue text in the fields which should be completed.

Internet APN

From the home screen:

  1. Tap Menu.
  2. Tap Settings.
  3. Tap Configuration.
  4. Tap Personal settings
  5. Tap Options.
  6. Tap Add new.
  7. Tap Web.
  8. Tap Account name, enter GiffGaff and tap OK.
  9. Tap Homepage, enter http://m.google.com and tap OK.
  10. Tap Use pref. acc. pt. and tap No.
  11. Tap Acc point sett..
  12. Tap Bearer settings.
  13. Tap Pack. data acc. pt., enter giffgaff.com and tap OK.
  14. Tap Username, enter giffgaff and tap OK.
  15. Tap Password, enter password and tap OK, enter password and tap OK again.
  16. Tap Back three times.
  17. Press and hold your finger on the GiffGaff name and tap Activate.
  18. Tap Back.
  19. Tap Def. config. sett. and tap Personal config.
  20. Tap Default.
  21. Tap Back twice to return to the home screen.
  22. You should now see 3G, H, E or G in the top left corner of the screen. This indicates your handset is connecting to the internet.
Giffgaff APN Nokia Internet

MMS APN

From the home screen:

  1. Tap Menu.
  2. Tap Settings.
  3. Tap Configuration.
  4. Tap Personal settings.
  5. Tap Options.
  6. Tap Add new.
  7. Tap Multimedia msg.
  8. Tap Account name, enter GiffGaff MMS and tap OK.
  9. Tap Server address, enter http://mmsc.mediamessaging.co.uk:8002 and tap OK.
  10. Tap Use pref. acc. pt. and tap No.
  11. Tap Acc point sett..
  12. Tap Proxy and tap Enable.
  13. Tap Proxy address, enter 82.132.254.1 and tap OK.
  14. Tap Proxy port, enter 8080 and tap OK.
  15. Tap Bearer settings.
  16. Tap Pack. data acc. pt., enter giffgaff.com and tap OK.
  17. Tap Username, enter giffgaff and tap OK.
  18. Tap Password, enter password and tap OK, enter password and tap OK again.
  19. Tap Back three times.
  20. Press and hold your finger on the GiffGaff MMS name and tap Activate.
  21. Tap Back.
  22. Tap Def. config. sett. and tap Personal config.
  23. Tap Default.
  24. Tap Back twice to return to the home screen.
Giffgaff APN Nokia MMS

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