We can fix many issues without even being there.
As long as your computer is connected to the internet, we can take control of it and carry out repairs remotely. We can also be on the phone to you at the same time. An Agent will talk through exactly what they are doing.
The service works with Windows XP, Windows Vista, Windows 7 and Mac OS 10.4 and up and is available 24 hours a day, seven days a week. It is a fast, simple and secure process that won't put any files, pictures or data saved on your computer at risk.
Geek Squad Agents can fix all sorts of problems. We can:
- Stop crashes, freezing and wireless network issues
- Diagnose viruses or spyware and delete them
- Work out what's wrong when you don't know
- Solve email problems if not sending or receiving
- Install new software programs onto your machine
- Set up a computer so it's running how you want
Step 1
Need help with your technology?
Call 0800 049 6190 or email. Please give us as many details as you can about the problem.
Step 2
We remotely log on and fix things fast
We'll give you a 6 digit code so you know it's us accessing your computer. Then we take control.
Step 3
We won't be happy until you are happy
An Agent will stay on the phone while we're working. If you need more help, we book a home or store visit.
