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My Account

Manage your Geek Squad account online and update your details or get help.

To manage your Geek Squad Insurance account, click on the relevant link and fill in the form that appears, so that we can process your request.

Cloud Manager

Connect your different cloud storage accounts and share their combined storage – all through one useful application!

More details

Discontinued software

YouGetItBack, BullGuard and My Hub are no longer supported by Geek Squad. If you are currently using them, please click below for help.

YouGetItBack Bullguard My Hub

(The above are no longer available to new customers.)

Geek Squad Mobile complete

Mobile insurance with next working day replacement for approved claims, plus unlimited telephone tech support & security to protect your phone & data.

An additional technical support bolt-on is available for an extra £2.50/month for upto 60 days after purchase. Please get in touch for details.

ALL THE DETAILS

FeaturesGeek Squad Mobile - Pay MonthlyGeek Squad Mobile - Pay As You Go
Next working day replacement
Accessory cover £300 £300
Cover for unauthorised use £10,000
Accidental damage, theft and breakdown
Liquid damage
Loss
Technical SupportGeek Squad Mobile - Pay MonthlyGeek Squad Mobile - Pay As You Go
24/7 phone support:

expert assistance and advice over the phone

Remote assistance:

linking to your smartphone to fix problems remotely

Smartphone security:

remotely locate, lock, block or wipe.

Geek Squad Tablet

Tablet insurance with an easy and fast claims process, plus unlimited telephone tech support & a smart security app to protect your tablet & personal data.

An additional technical support bolt-on is available for an extra £2.50/month for upto 60 days after purchase. Please get in touch for details.

ALL THE DETAILS

FeaturesTablet LiteTablet Complete
Theft
Accidental damage
Liquid damage
Loss
Breakdown (out of warranty)
Accessory cover £300 £300
Worldwide cover
Cover for unauthorised use £10,000
Excess £5-£60 £5-£60
Technical Support  
Email support
Telephone support
Remote assistance
Instore support (in Geek Squad precinct)
Selected instore services 20% discount on selected instore services 20% discount on selected instore services
Tablet security - remotely locate, lock, block or wipe the information on your device if necessary

Geek Squad Replace

If your gadget gets accidentally damaged, we’ll offer a like-for-like replacement. Available for a wide range of gadgets, from TVs to iPods.

ALL THE DETAILS

Band1 Year Premium2 Year Premium
1 £9.99 £14.99
2 £14.99 £24.99
3 £19.99 £34.99
4 £29.99 £49.99
5 £39.99 £64.99
6 £44.99 £79.99
7 £49.99 £84.99
8 £54.99 £89.99
9 £59.99 £99.99
10 £79.99 £134.99