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infoWHAT OUR CUSTOMERS SAY ABOUT US

Who uses Geek Squad? People just like you. Our customers come from all walks of life, and all over the UK. Here they talk about their experiences.


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Both the Over The Phone and In Store assistance was very helpful and knowledgeable. The store carried out a repair on a fatal fault on my hard drive in a very prompt and friendly way. The Agent also gave me sound advice, and made me aware of the free virus protection with the subscription, which I did not know.
- Richard Galloway
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Real people, real problems, real satisfaction

  • Marjory Davidson

    The Agent was extremely patient and helpful in explaining what had gone wrong with my computer. He was smartly dressed and met all the high standards I expected from my telephone contact.
    - Marjory Davidson

  • Eugene Nixon

    I had serious PC problems and was sceptical whether it could be repaired. Your engineer did a terrific job. This was the second time I've used your service and have been very impressed both times.
    - Eugene Nixon

  • Gillian Myers

    I've used Agents three times. They're fantastically helpful, know what they're doing and good value-for-money. The Agent explained everything in laymen's terms. We'd have kept him if we could!
    - Gillian Myers

  • Isobel Whittall

    The Agent was very patient with a rather timid 88-year-old! I feel much more confident now with my new machine. I am very pleased. He was a very nice young man who took time to explain things.
    - Isobel Whittall

  • Richard Woolston

    The Geek Squad Agent arrived on time and was very helpful and likeable. It was a prompt, personable and efficient service. You were excellent in every respect. I would give Geek Squad 10/10!
    - Richard Woolston

  • I had first class service at the Portsmouth store. The Agent explained everything fully so I understood the problem and how it was resolved. It is reassuring to have that level of troubleshooting and advice.
    - Enid Ashley

    We're popular with the media too...


  • Geek Squad aren't out to push products, their aim is to offer customer service. I've been converted.

    Metro
  • A professional, knowledgeable service that gave us our money's worth.

    Windows Vista Magazine
  • Plenty of explanation is given to customers, soothing any worries they might have.

    PC Advisor