MOBILE TROUBLESHOOT
If your mobile stops working, it can be a nightmare. Luckily our Geek Squad Agents will soon find out what the problem is. We can fix your broken phone fast; just come into The Carphone Warehouse or Best Buy or call up and tell us what's wrong.
- Don't know what's wrong? We'll soon find out
- Many mobile issues are solved quickly In Store
- Help for problems such as email and settings
Our experienced Agents deal with mobile phone problems week in, week out. So we'll soon have you calling and texting again. Many are solved in minutes over the counter.
| Choose one | In Store | At home | Over the Phone |
| One-off cost | £14.99 | N/A | £14.99 |
| With membership only £6.99 per month | Free | N/A | Free |
If your phone goes wrong, remove the battery, put it back in and turn the handset on again. Sometimes it can be a simple way to fix a frozen handset or little problem that suddenly arises. Invest in a screen protector too.
- Agent James Walsh
Agent Tips
- Write down details of the exact problem
- Explain to an Agent clearly what is wrong
- Always keep a backup of your contacts
Geek Squad Agents love to give advice...
How to make the most of your mobile
Today's mobile phones may come with plenty of software pre-installed, but you can do so much more. Check out the application stores for makes such as Nokia, Apple, Windows Phone, BlackBerry and Android to find thousands of useful free and paid-for apps from games to productivity tools. Joining Geek Squad Tech Support for £6.99 a month means you can always call an Agent 24/7 for helpful handset tips and advice. We also offer Mobile Set-up and Sync or Mobile Data Transfer services when you need a smartphone's settings sorted or to move pictures, contacts and files between mobiles.
