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Device Repair

If your mobile, tablet or laptop is broken we
can help in store or over the phone, and you
can use our simple mobile troubleshooting
guide to solve many common issues yourself.

Call our repairs hotline:

0800 276 1373

Or track a repair online:

Track your repair

Don’t part with your phone unless you have to. Most of the non-physical mobile phone issues we deal with can be fixed with a tweak or two from our simple troubleshooting guide. If you do need to bring your device in for repair, we can fix most mobile, tablet and laptop issues in store.


Get a device repaired

Use our simple online tool to find out how we can help get your mobile, tablet or computer back up and running again.

Get started

Track a repair

If your device is currently in for repair, use the Carphone Warehouse repair tracker to see when it’ll be ready.

Repair tracker

Quick solutions

Most mobile problems can be solved in a couple of simple steps, so before you bring in your phone for repair, try a quick solution.

Help yourself

Repairs FAQs

Everything you need to know about the repairs process, from start to finish.

Read the FAQs