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SERVICE GUIDE

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Geek Squad offers tech support 24 hours day, seven days a week, across the UK. Below is an easy-to-use guide to all of our One-off Fix services and what's included free with a Geek Squad Tech Support membership for just £7.99 a month.

  • We can visit you At Home
  • You can visit us Instore at The Carphone Warehouse or Best Buy
  • You can call us free Over The Phone
  • We can fix your PC using Remote Support

REMEMBER, by taking out a Geek Squad Tech Support subscription for just £7.99 a month, many of these one-off services are included free with your membership. You also get 20 per cent off home visits. Buy it by clicking on the button to the right.


ServicesOne-off costTech Support Member
#
Broadband Troubleshooting  
 At Home visit£49.99£39.99
 Remote support/Over The Phone£24.99Included
 InstoreN/AN/A
#
Computer Customisation  
 At Home visit£59.99£47.99
 Remote support/Over The Phone£24.99Included
 Instore£24.99Included
#
Console Setup  
 At Home visit£59.99£47.99
 Remote support/Over The PhoneN/AN/A
 Instore£14.99Included
#
Data Backup or Transfer  
 At Home visit£79.99£63.99
 Remote support/Over The Phone£14.99Included
 Instore£14.99Included
#
Data Cleanse  
 At Home visitN/AN/A
 Remote support/Over The Phone£24.99Included
 Instore£24.99Included
#
Factory Restore  
 At Home visit£59.99£47.99
 Remote support/Over The PhoneN/AN/A
 Instore£24.99Included
#
Hardware Installation  
 At Home visit£59.99£47.99
 Remote support/Over The PhoneN/AN/A
 Instore£24.99Included
#
Health Check and Optimisation  
 At Home visit£59.99£47.99
 Remote support/Over The Phone£24.99Included
 Instore£24.99Included
#
Wireless Setup  
 At Home visitFrom £49.99From £39.99
 Remote support/Over The PhoneN/AN/A
 InstoreN/AN/A
#
Mobile Data Transfer  
 At Home visitN/AN/A
 Remote support/Over The Phone£14.99Included
 Instore£14.99Included
#
Mobile Setup and Sync  
 At Home visitN/AN/A
 Remote support/Over The Phone£14.99Included
 Instore£14.99Included
#
Mobile Troubleshoot  
 At Home visitN/AN/A
 Remote support/Over The Phone£14.99Included
 Instore£14.99Included
#
Operating System Installation  
 At Home visit£59.99£47.99
 Remote support/Over The PhoneN/AN/A
 Instore£24.99Included
#
Parental Control Setup  
 At Home visit£59.99£47.99
 Remote support/Over The Phone£14.99Included
 Instore£14.99Included
#
Software Installation  
 At Home visit£59.99£47.99
 Remote support/Over The Phone£24.99Included
 Instore£24.99Included
#
Virus Removal  
 At Home visit£99.99£79.99
 Remote support/Over The Phone£69.99Included*
 Instore£69.99Included*

*Fair use policy applies. The virus removal service is subject to you having installed an up to date version of our anti-virus software. See terms and conditions.