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Tech Support
Membership

We're always here to setup, support and fix technology. For just £7.99 a month, our members get 24/7 help with all of their technology troubles.

One membership covers
all of your devices

We love looking after your technology and helping you to master it. As a Tech Support Member, you get 24/7 Agent help with all of your devices.

Whenever you need us we’ll be there, to setup, support and fix your gadgets. Plus, our 30 minute tutorials will help you get to grips with new gadgets.

Computing Collection

A few of the many things our agents can help with...

  • Troubleshoot tech problems
  • Remove viruses & malware
  • Set up new devices
  • Make software updates
  • Transfer data to new devices
  • Back up your data

Protect & Detect

Get 24/7 Tech Support and security for your smartphone with Protect & Detect, for just £2.99 a month.

Find out more

All the information...

What's included in Tech Support Membership

Our 24/7 Tech Support Membership plan covers all of your devices. We’re here to help you every step of the way, from setup to software updates and fixes. We can help you make the most of your technology too, with tutorials and health checks.

Service Tech Support
Membership		 Phone/remote
one-off cost		 In store
one-off cost		 At home
with membership

within m25 only
Tutorial NOT INCLUDED £14.99 £14.99 N/A
Setup & Personalisation INCLUDED £14.99 £14.99 £100.00 / £80.00
Software Installation INCLUDED £14.99 £14.99 £80.00 / £64.00
Parental Controls Set-up INCLUDED £14.99 £14.99 £80.00 / £64.00
Data Transfer INCLUDED £14.99 £14.99 £120.00 / £96.00
Health Check & Optimisation INCLUDED £24.99 £24.99 £100.00 / £47.99
Hardware Installation INCLUDED N/A £24.99 £100.00 / £80.00
Operating System Installation INCLUDED N/A £24.99 £60.00 / £48.00
Data Cleanse INCLUDED N/A £24.99 N/A
Troubleshooting INCLUDED £24.99 £24.99 £60.00 / £48.00
Virus Removal (1 per year) INCLUDED £69.99 £69.99 £140.00 / £112.00

How it works

We love tackling your technology troubles. We’re here to help day and night, on the phone, over the web, in store or at your home.

At Home In Store Over The Phone Remote Login

The Perks

Being a Tech Support Member has its perks. You get 24/7 access to an elite squad of Agents, ready to tackle your technology troubles. Plus, we include the tools you need to enjoy your gadgets safely, like unlimited online data backup and internet security software.

My Hub Backup

My Hub is an easy, automatic way to backup your data, from emails and documents to photos & contacts. Unlimited storage is included with your membership.

More about My Hub

Smartphone Security

Our smartphone security software lets you lock, wipe and locate your phone if it gets lost or stolen. Your emails, contact details and photos stay secure.

More about Smartphone Security

McAfee AntiVirus

We can install McAfee internet and security software, to help keep the personal data on your tablet, laptop, netbook or computer safe.

Self Help