Mobile phone repairs

Do you need a mobile phone repair? Did you know that we carry out more than 30,000 mobile phone repairs every month?

When your mobile phone stops working it can be distressing and you’ll want it fixed fast. But now you can relax - because we can come to your rescue and get your phone fighting fit again with our exceptional mobile phone repair service.

In partnership with Carphone Warehouse we run one of the largest mobile phone repair facilities in Europe as well as 14 regional tech hub repair centres that offer faster turnaround times to get you reunited with your phone in no time.

Why trust the repair of your mobile phone to us?

• We offer no obligation free quotes for repairs and servicing.
• We are a certified repair service – meaning that phone manufacturer's have recognised the quality of our repairs and our work does not void your phones manufacturers warranty.
• We guarantee all our work to be free of defects for 90 days.
• We use genuine parts in our repairs.
• We repair phones both in and out of warranty.
• We fix faults covered by the manufacturer's warranty for free, wherever you got your phone from.
• We charge for faults that aren't covered by the warranty or for repairing phones that are out of warranty.
• All repairs tested to manufacturer standards.

What types of phones can we repair?

We repair many types of mobile phones onsite including:

• iPhone*
• Samsung Galaxy
• Nokia Lumia
• Sony Xperia

We also can send away the following models for repair:

• Blackberry (purchased from Carphone Warehouse only)
• LG Optimus
• HTC
• Motorola

What types of mobile phone repairs can we carry out?

• Warranty defects affecting the handsets performance
• Screen replacement
• Broken casings
• Stopped working
• Software fixes and upgrades
• Battery replacement

How do I get a quote and repair?

You can drop into any Carphone Warehouse store to get a quote and repair. We have two types of repair centres:

Express Mobile Phone Repair Tech Hubs

The fastest way to get your phone repaired is to drop it off to one of our 14 Tech Hub Express Repair centres. Our Tech Hubs have sophisticated onsite repair facilities, and providing the parts that we need are in stock, we aim to have your phone back into your hands within 48 hours.

Find your nearest Geek Squad Tech Hub store listed on the right, or on our store locator.

Drop-off mobile phone repairs

If you can’t get to a Tech Hub for an onsite repair, drop your phone off to any one of 800 Carphone Warehouse stores and they will send your phone away to get repaired at our central repairs facility, one of our regional Tech Hubs, or the manufacturer.

• Our standard repair service aims to have your phone back in your hands within 7 working days.
• We’ll have your phone ready for collection at the store you brought it to.

Find your nearest Carphone Warehouse store.

* Apple requires all retailers to swap damaged iPhones for a Apple refurbished device. We will exchange your iPhone immediately if it is within the warranty. There will be a cost if the iPhone is outside of warranty.

** BlackBerry require us to send all BlackBerry’s back to them for repair. This may also mean that we exchange your phone using replacement phones supplied by Blackberry. Please note we are only able to process BlackBerry phones that are bought from Carphone Warehouse.