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iPhone Screen RepairBroken, cracked, scratched or smashed iPhone screen repair

Is your iPhone screen cracked or broken? We replace hundreds of Apple iPhones with broken screens, like-for-like, every month.

If your iPhone glass screen is broken or has stopped working, you’ll need to get it fixed fast. Geek Squad and Carphone Warehouse can replace your cracked or smashed iPhone with an as-new Apple-fixed iPhone – even if your current iPhone is out of warranty (a charge will apply for repairs out of warranty or when your screen has been broken and it is not due to a fault covered by warranty).

We can help with any model, including iPhone 6s, 6, 5s, 5c, 5, or 4s screen repair or replacement.

If you have a frozen iPhone, with an unresponsive screen, this is something you may be able to fix at home by following the steps in our How to fix a frozen iphone article, avoiding the cost and hassle of an unnecessary iPhone screen replacement.

If you are a Geek Squad insurance customer, you should make a claim for any necessary repairs.

All iOS 7 devices Important note: iOS 7 has an Activation Lock feature, which means your Apple device will be locked to your iCloud account.

This means it’s important that you remove your iCloud account from your iPhone or iPad running iOS 7 before you bring it into us for a repair. We won't be able to carry out repairs on any iOS 7 devices linked to an iCloud account.

The good news is, removing iCloud is easy. Before taking in your device to us, just follow these simple steps:

  1. Make sure your device is switched on
  2. Settings > iCloud > Delete Account
  3. Enter your Apple ID password
  4. Finally, select 'Turn Off'.

If you have already sent your Apple device to us, please wait for further instructions from our Geek Squad Agents on how to remove the Activation Lock.

Which iPhones with broken screens can we repair or replace?

We can repair or replace almost all iPhone models, including:

  • iPhone 6s, 6 and 6+
  • iPhone 5s
  • iPhone 5c
  • iPhone 5
  • iPhone 4s

If the glass screen or digitizer on your iPhone has a fault that is covered by warranty, we’ll replace it free of charge, as Geek Squad is an Apple-approved repair & replace provider.

If your damaged iPhone is out of warranty, isn't covered by one, or the screen repair required is not covered (as in cases of accidental damage), you can pay for a like-for-like replacement iPhone (see table below for costs).

Even if you didn't buy your iPhone from Carphone Warehouse, we can still swap it and you'll just need to bring your original receipt.

How can you get an iPhone screen repair from us?

If possible, we recommend that you take your iPhone into one of our Express Repair Centres inside selected Carphone Warehouse stores, as you'll get your phone back faster!

  • Geek Squad Express Phone Repair Centres
    Come to one of our Express Phone Repair Centres in selected Carphone Warehouse stores across the UK. Your damaged iPhone will be swapped straight away.

  • Carphone Warehouse stores
    Bring your iPhone to one of over 800 Carphone Warehouse stores. We'll send your broken iPhone away and swap it for a refurbished one.

Before you come into the store back-up all your data including contacts, photos and apps, so you can restore your data to your replacement phone.

Why should you choose Geek Squad for your iPhone screen repair or replacement?

Here at Geek Squad, we’re phone repair specialists, and can help you with an iPhone screen repair or replacement.

  • We’re approved by Apple to refurbish damaged iPhones
  • We only use genuine Apple parts
  • We won’t void your warranty – unlike high street repairs
  • We guarantee that our repairs will be free of defects for 90 days
  • We can replace your damaged iPhone no matter where you bought it from (with a receipt).

If you have any questions about Geek Squad or our repairs process, try our Repairs FAQs.

How much will an Apple iPhone screen repair or replacement cost?

iPhone ModelSwap Cost (guide prices)
iPhone 6s and 6 (inc Plus models)
iPhone 5s, 5c & 5
iPhone 4s
iPhone 4
iPhone 3GS