If your HTC phone is not working and you need a repair or a new screen, we offer an HTC-approved repair service:
Do you need an HTC repair? If your device is broken, damaged or not working, we can repair or replace your HTC phone with our expert, HTC-accredited repairs service.
We repair all kinds of HTC faults and problems. No matter what HTC repair you need, we can help, including: a smashed or damaged screen, water damage (although this often results in a 'write-off'), Android crashing, a broken casing and any other software or hardware problem.
An HTC screen repair can be done for an HTC phone both in and out of warranty. Out-of-warranty repairs and replacements, and those not covered by warranty (most screen repairs are not, unless there is a fault with the handset), will carry a charge - you can see guide prices above. Unlike most high street repairs, any HTC screen repairs or replacements for a phone under warranty will not void the warranty.
We offer HTC repairs on a variety of models, including:
You will find guide prices below detailing the types of HTC repair we offer. However, once we have assessed your phone, we will give you a free, no-obligation quote for your specific repair.
For simple software repairs, our guide price is £9.99 to £19.99. More complex repairs will cost, depending on which HTC model you have, from £44.99 (e.g. HTC Desire), to £169.99 (e.g. HTC One M9 exchange).
Has your HTC smartphone been damaged by water? If it's been splashed by liquid, dropped in water or been left in the rain, we could help you. Our expert Geek Squad Agents will assess your water-damaged phone and recommend the best action to take.
In most cases of water damage, though, a phone will be beyond repair - in which case, our agents will happily help you look for a new handset.
To get your HTC fixed, you'll need to bring it into one of our stores.
You can drop your phone off at any one of over 1,000 Carphone Warehouse stores, where your handset will be sent away for repair and be ready for collection within 14 days. You can find your nearest store here - remember to bring proof of purchase.Find a local store