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iPhone & Samsung Repair in Birmingham

Guaranteed Phone screen repairs and Replacements

Do you need your phone fixed fast? Visit us on New Street, Birmingham, for a guaranteed manufacturer-accredited repair you can trust.

We’re experts at fixing all types of problems from broken screens and software faults to deleted data and water damage.

Our Birmingham phone repair store is located inside Carphone Warehouse on New Street.

Where to find us

Your local Geek Squad Phone Repair Centre is located here:

Geek Squad (inside Carphone Warehouse)
146-148 New Street
West Midlands
B2 4NY

0843 538 1649

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Geek Squad, Birmingham New Street Opening Hours

  • Mon - Sat: 9am-7pm
  • Sunday: 11am-5pm

Services offered at Geek Squad, Birmingham (New Street)

Mobile Phone Repair

Our three repair and replacement options are designed to minimise the time you spend away from your phone.

  • Express (up to 48 hours / 5 days for iPhone screen repair)
  • Standard (up to 14 days)
  • Like-for-like Replacement (iPhone only)

The list below provides an overview of the most common handsets we fix at our Birmingham (New Street) store.

AppleiPhone 6s, 6, 5, 5s, 5c, 4sReplacement / 5 day screen repair
SamsungGalaxy S (e.g. S7, S6), Ace, NoteExpress (48 hours)
Sonysoftware fixesExpress (48 hours)
LGmost models (e.g. LG G2)Express (48 hours)
HuaweiAll modelsStandard (14 days)
HTCOne, One (M8 & M9), One Mini, etc.Standard (14 days)
Nokia & Microsoftmost modelsSent to manufacturer
BlackberryMost modelsStandard (14 days)
DoroAll modelsReplacement

Please note we cannot repair waterproof handsets (e.g. some Sony Xperia Z models) in-store, these must be sent to our central repairs facility

Do I have to back-up my phone before I bring it in?

It is always wise to keep your phone backed up including contacts, photos and apps so you can restore your data to your phone if needed. Please ensure you have backed up your phone before bringing it into store.

Can you backup my phone for me?

If you don't know how to back-up your phone yourself, or would rather we did it, our Geek Squad Agents are able to do this for you for £14.99.

What else do you need to know?

  • Watch out for people offering to carry out mobile phone repairs on the high street. Any repairs not carried out through an authorised repairer will void the warranty of the phone and possibly use inferior parts.
  • If your phone is still under warranty, the remainder of your warranty is still valid.

What if your phone cannot be repaired?

We can advise you when your phone is a 'write-off' and you can sell your broken phone or iPhone to us, as we recycle most smartphone handsets, including iPhone, Samsung and Blackberry.

Get a phone recycling quote now.

Other Geek Squad Services

In-store tech tutorials

We offer in-store tech tutorials for mobile phones and tablets to help you make the most of your technology.

Laptop fix and repair services

We also provide a range of in-store computer fix and repair services including: