Menu 0800 049 6190

Mobile Phone Repair Leeds - iPhone - Galaxy

When your iPhone or Galaxy breaks down, come into our Leeds Phone repair shop for a fast, guaranteed repair.

Located in the middle of Leeds in the big Carphone Warehouse on Briggate, we are manufacturer accredited to repair smartphones onsite (including warranty repairs) using the latest technology and genuine parts.

  • Drop-off service, no need to book or wait

  • Same-day Samsung Galaxy screen repairs available (drop-off before 12 noon)

  • Next-day iPhone screen repairs available (drop-off before 12 noon)

  • Our repairs only use genuine parts and won't void your phone warranty

  • Our iPhone repairs are lower priced than an Apple Store repair

Where is our Leeds Phone Repair Shop?

Geek Squad Tech Hub (inside Carphone Warehouse)
52-53 Briggate

0843 538 0863

Find us on the store locator

Before you bring your phone into store

To ensure your repair is completed as quickly as possible, we ask that you do the following before bringing your phone into store:

  • Back up your phone
  • Remove any screen locking passcode
  • If you have an iPhone, remove 'Find My iPhone' (FMIP), or have the password available
  • Charge your battery to at least 30%
  • We also recommend you bring a spare phone with you, so you can stay connected

All you need to know about the Leeds Tech Hub...

What types of smartphone do we repair?

We repair most makes and models of mobile phone on-site (usually within 48 hours) including:

We exchange the following phones for like-for-like replacement units:

We always send away the following phones to our central repairs centre:

We send Nokia and Microsoft handsets to the manufacturer for repair

Please note we cannot repair waterproof handsets (e.g. some Sony Xperia Z models) in-store, these must be sent to our central repairs facility

What happens if you can't fix my phone in-store?

If we can't fix your phone in-store, we send your phone away to our central repairs centre. Turnaround times are between 7 and 14 days depending on the phone and required repair.

What types of smartphone problems can we fix?

If you have a problem with your phone - whether it is hardware or software - we can help sort it:

  • Handset not turning on
  • Operating system crashing
  • Damaged casing
  • Broken, smashed or cracked screen
  • Water damage (often not repairable)
  • Battery replacement
  • Buttons not working
  • Phone not charging

Please remember that non-warranty repairs are chargeable.

Why get your mobile phone repaired by us?

There are lots of reasons to trust the repair of your phone with us. Here are some of them:

  • We repair both hardware and software faults.
  • All our work is guaranteed for 90 days.
  • Our repair service is manufacturer certified and does not affect your phone warranty.
  • 48 hour turnaround time on most on-site repairs (5 days for iPhone screen repair).
  • No obligation free quotes for repairs.
  • We repair phones both in and out of warranty.
  • We use genuine parts.

Do you need to have bought your phone from Carphone Warehouse?

It doesn’t matter where you bought your phone from (with the exception of BlackBerry) - we can repair it. Just remember to bring your receipt in when you come into store.

Do I have to backup my phone before I bring it in?

It is always wise to keep your phone backed up including contacts, photos and apps so you can restore your data to your phone if needed. Please ensure you have backed up your phone before bringing it into store.

Can you backup my phone for me?

If you don't know how to back-up your phone yourself, or would rather we did it, our Geek Squad Agents are able to do this for you for £14.99.

What else do you need to know?

  • Watch out for people offering to carry out repairs on the high street. Any repairs not carried out through an authorised repairer will void the warranty of the phone and possibly use inferior parts.
  • If your phone is still under warranty, the remainder of your warranty is still valid.
  • If your phone is outside of warranty you will have to pay a cost and your repair comes with a 90 day warranty.

Where else can I get my phone fixed?

If you can’t get to a Geek Squad Tech Hub for an onsite repair, your can drop your phone off to any one of 800 Carphone Warehouse stores throughout the UK and they will send your phone away to get repaired at our central repairs facility, one of our regional Tech Hubs, or the manufacturer.

  • Our standard mobile phone repair service aims to have your phone back in your hands within 14 working days.
  • We’ll have your phone ready for collection at the store you brought it to.

Find your nearest Carphone Warehouse store.

Who are Geek Squad?

We are the mobile tech support partners for Carphone Warehouse, and offer a range of tech services in over 140 Carphone Warehouse stores throughout the UK, as well as our 24/7 tech support helpline.

What if your phone cannot be repaired?

We can advise you when your phone is a 'write-off' and you can sell your broken phone or iphone to us, as we recycle most smartphone handsets, including iPhone, Samsung and Blackberry.

Get a phone recycling quote now.

In-store tech tutorials

We offer in-store tech tutorials for mobile phones and tablets to help you make the most of your technology.

Laptop fix and repair services

We also provide a range of in-store computer fix and repair services including:

Meet our Leeds Agents

Agent Jonathan Brewster

Mobile Repair Specialist

Special interests:
Home Automation/Security, DIY, a proper Mr Fix it

Sept 2009

Agent Jonathan Brewster
Agent Shoaib Qureshi

Mobile Repair Specialist

Special interests:
Track Racing, Tomb Raider, Superman hard core Call of Duty Gamer

May 2012

Agent Shoaib Qureshi
Agent Luke Valentine

Counter Intelligence Agent

Special interests:
NFL, Eating and Barbecuing meat, tree houses and Van Damme

June 2011

Agent Luke Valentine
Agent Mark Hugill

Counter Intelligence Agent

Special interests:
Thai Boxing, War Books, F1, Crazy Metal Gear Gamer and South Park

Aug 2011

Agent Mark Hugill