Tech Support Multi
From the moment you sense tech trouble, our Agents are here 24/7 with super support.
- 24/7 telephone support with all your home technology.
- Email and in store support.
- A clever app to protect your personal data and track, lock or block your lost or stolen device.
- Photos, contacts and content safely backed up and moved to your new device.
From computer crashes to games console glitches, all kinds of tech troubles can be solved by our fearless Agents.
For just £7.99 a month, Tech Support Multi gives you unlimited expert help with all your home technology, including mobile phones, laptops and games consoles.
We can help over the phone or in Carphone Warehouse stores, and we’ll protect the personal data on your mobile or tablet, with our smart security app.
| Features | Tech Support Solo Tablet and Smartphone | Tech Support Multi All Devices | Tech Support Total All Devices |
|---|---|---|---|
| Email support | |||
| 24/7 Telephone support | |||
| Remote assistance | |||
| Instore support (in Geek Squad precinct) |
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| Additional services | 20% discount on selected instore services | 20% discount on selected instore services | 20% discount on selected instore services |
| 30 minute tutorials (3 per year) | |||
| Emergency internet | |||
| Virus removal on laptop or desktop (1 per year) |
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| Internet security on laptop or desktop (3 per year) |
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| Mobile/tablet security | |||
| Mobile/tablet locate (GPS/WiFi) |
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| Mobile/tablet block and wipe |
How it works
We love tackling your technology troubles. We’re here to help day and night, on the phone, over the web or in store.
In store:
At over 100 Carphone Warehouse branches across the UK
Over the phone:
24/7 telephone assistance with your technology troubles
Remote help:
We’ll connect to your computer remotely and troubleshoot issues.
Knowledge Vault
Visit the Knowledge Vault Knowledge Vault is your technology information centre. A place where our Agents share their expert knowledge of all things device-related, to help you make the most of your technology.
Visit the Vault and pick our experts’ brains to troubleshoot problems at home, master your mobile and gain unique insight into the latest and most sought after gadgets. You’ll find FAQs, troubleshooting guides, how tos, expert reviews, podcasts and much more.
Visit the Vault