If you’re a Geek Squad insurance customer and need to make a claim – or to get in touch for any other reason – you can visit us in-store, give us a call on 0800 458 6117 or get in touch with us through our contact forms.
To check on the terms and conditions of your policy, whether you pay monthly or annually, you can find all the information you need in this booklet: Terms & Conditions booklet (PDF)
If you’ve bought a phone from Carphone Warehouse within the last 30 days, you’re eligible for our superb Mobile Complete insurance, supported by Team Knowhow – find out more on the Team Knowhow site.
Next time you pop into a Carphone Warehouse store, you’ll notice that we’ve rebranded as Team Knowhow.
But while the store might look a little different, nothing’s changed about your Geek Squad insurance: you’ve still got exactly the same Defaqto five-star rated cover you’ve always had.
Our other Geek Squad services – like the Knowledge Vault, phone trade-in and tech support plans – have moved across to our new website at TeamKnowhow.com. And when you buy a new insurance plan with us in the future, the materials you receive will have Team Knowhow branding.