Menu 0800 049 6190

Geek Squad Insurance For phones and tablets bought at Carphone Warehouse

As a Geek Squad Insurance customer, you’ve got world-class coverage – including 24/7 tech support and superior protection from anything life can throw at your mobile.

Geek Squad Mobile Complete

Defaqto 5 star rated cover on our Mobile Complete plan.

  • Unlimited support for tech problems with your mobile phone.
  • A simple and easy claims process and next working day replacement for accepted mobile claims.
  • An app to protect the personal details on your mobile.
Full Details

Geek Squad Gadget & Gadget Complete

Choose from Gadget or Gadget Complete plans.

  • Unlimited support for tech troubles with your tablet.
  • Wherever possible we will recover your data and return it.
  • Here to protect your personal details with a clever app.
Full Details

Need to make a claim?

If you’re a Geek Squad insurance customer and need to make a claim – or to get in touch for any other reason – you can visit us in-store, give us a call on 0800 458 6117 or get in touch with us through our contact forms.

To check on the terms and conditions of your policy, whether you pay monthly or annually, you can find all the information you need in this booklet: Terms & Conditions booklet (PDF)

Want to buy insurance?

If you’ve bought a phone from Carphone Warehouse within the last 30 days, you’re eligible for our superb Mobile Complete insurance, supported by Team Knowhow – find out more on the Team Knowhow site.

Next time you pop into a Carphone Warehouse store, you’ll notice that we’ve rebranded as Team Knowhow.

But while the store might look a little different, nothing’s changed about your Geek Squad insurance: you’ve still got exactly the same Defaqto five-star rated cover you’ve always had.

Our other Geek Squad services – like the Knowledge Vault, phone trade-in and tech support plans – have moved across to our new website at And when you buy a new insurance plan with us in the future, the materials you receive will have Team Knowhow branding.